Reviews
Write a reviewGreat personalized service
My service representative (Debbie Burdett) is always a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nola Douglas, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Mini of Nashville Service
I needed to take my Roadster in for some emergency repairs. Deb Burdett did a great job of getting me into the shop and working with me on the price. The repairs were great and it drives like new. Plus, the repairs came with a 2-year warranty. I'm sure I pay a little more going to Mini, but it's one place I trust.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tino Hernandez, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Mini Cooper
Our service advisor, Debbie Burdett was awesome! She is incredibly knowledgeable, professional, and kind. She kept us updated as the mini cooper was being serviced. Really took care of us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pam White, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Nashville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Recent Service at Mini of Nashville
The dealership provided excellent customer service and a transparent process that explained the needed repairs and the cost of these repairs. All repairs were performed in a workmanlike manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Paul Krivacka, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Good Purchase Experience
Mercury Amadeus was very friendly, not pushy and helpful during our purchase exercise.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John Y, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI of Nashville!
Dan McLaren
Great salesmen and good follow-up. The dealership was clean and I was made comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Danny Mclaren, thank you so much for your positive comments about MINI of Nashville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks
Omer and the finance manager where quick and to the point. No pushing the buying process was quick and everything was clear Thanks all
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Incredibly easy
I ordered the car online from Indianapolis and made the long trek down to Nashville expecting the usual drawn-out car buying experience. I was surprised how everything was ready to go and I was in and out in no time. I think the test drive I took was longer than the paperwork process. It honestly was a pleasure dealing with everyone there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott B, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Maintenance Service
This was my first time having my mini service at this location, Ms. Burdett was very helpful explaining my service needs. I also received a call from her the next day checking to see if everything was good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent Experience
Clean facilities, nice sales staff. Mercury, salesman was very knowledgeable on the mini. No high pressure. Advice...if you visit, don?t wear a black polo...everyone will think you work there
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael Webb, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Nashville! We look forward to your next visit! Take care!