Reviews
Great people.
Great people...great customer service. I bought my Nissan Murano there and have it serviced there too
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-Stars!
I needed to have new brakes put on my car and Zimberic
I needed to have new brakes put on my car and Zimberic got me in quickly and the service was great and got my car back when they said I would. Everyone was friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind review! Glad to hear we were able to get you back on the road in a timely manner. We look forward to seeing you again!
Does an excellent job and gets everything up to point and
Does an excellent job and gets everything up to point and there all very friendly people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your Great
They honored a free oil change offer I had received in
They honored a free oil change offer I had received in the mail, even though I do not own a Nissan. Very impressed with this. I will consider this dealership when/if i purchase my next car. Even the service attendant Richard Bach was a professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bernie! We are happy to assist you and look forward to seeing you again!
Rude customer service, didn’t follow instructions left on
Rude customer service, didn’t follow instructions left on paper at drop box, overcharged me. Overall bad work, rude employees, and over charged. Would give zero stars if I could. Go anywhere but here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Kevin. We are sorry to hear where you had your vehicle serviced did not follow the instructions you left on your drop off paperwork. We've searched our records and cannot find a recent visit to Zimbrick Nissan. Since you have not been here, we find it unfair to tag all of our service staff in a 1-star review. In fact, had your vehicle been here for service, you'd find our staff very prompt and courteous to our customer requests. In the future, we'd love for you to visit us and find out first person how outstanding our loving care service is and what Zimbrick has become known for.
Great service and finished before expected.
Great service and finished before expected. Explained everything. Have been dealing with dealer for several years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support and 5-Stars! We appreciate you!
You overcharged me for the tires.
You overcharged me for the tires. They are 310 on the Bridgestone website, not 383.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Brian. Thank you for your review. However, we do not feel the low star rating is very fair. The Bridgestone tires we installed on your Titan were $393.40 each prior to install. We have a promotion currently for buy 3 tires and get the 4th for $1. Additionally, Nissan had an instant rebate you received for $120 off the purchase and install of 4 tires. Lastly, Bridgestone had its own mail in rebate of $70 on the purchase and install of 4 tires that you qualified for. Mount and balance of 4 tires is $80. Prior to tax and including the rebates, the tires we installed on your vehicle are $1,071.20. Bridgestone does in fact offer the same tires we installed on your vehicle for $308.99 each. Purchasing 4 tires from Bridgestone’s website prior to shipping and install, would have been $1,235.96. Over $150 what you invoiced with us. We are also able to price match tire quote from all of our competitors in the area. If you ever receive a cheaper tire quote than us, please bring it in and we’ll not only match it, we’ll take an additional 5% off. Our vision is to be the recognized leader in delivering outstanding customer service through outstanding employees.
Staff was very kind and helpful in a stressful situation!
Staff was very kind and helpful in a stressful situation! Very professional. We will be bringing our truck back for maintenance services!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Great service very knowledgeable with the product, met
Great service very knowledgeable with the product, met all my expectations for my service of my car needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, we look forward to assisting you in the future!
Team at the dealership is awesome.
Team at the dealership is awesome. They were friendly, up front and very informative. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-Stars! Enjoy your new vehicle!