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McCarthy Chevrolet Lee's Summit

(457 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 209-6253 (816) 209-6253
Used (816) 209-6291 (816) 209-6291
Service (816) 209-6379 (816) 209-6379

Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCarthy Chevrolet Lee's Summit from DealerRater.

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First big truck buy

Walter was the name of our salesmen. He made buying our truck a great experience. I would recommend buying from MCCarthy to everyone. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about the excellent service you received from Walter! We're so pleased we could provide such an excellent experience for you.

Silver car

Walter is awesome salesman, wonderful deal ship, my second car from McCarthy. Not pushy at all! Willing to work with you. I would recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about the excellent service you received from Walter! Please let us know if there is anything you need.

Going the extra mile

The staff from receptionist to sale and finally finance and management went the extra mile to make sure we got the truck we wanted at the price we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased you received such excellent care from our team at the dealership. Thank you for the fantastic rating!

Buying a new truck

Charlie and Eric were great and helpful!! Everyone should make the drive to Lee Summit!! They talked with the bank and made us not have to pay a down payment!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about the excellent experience you had with Charlie and Eric. Please let us know if there is anything you need!

Just an amazing experience!!!

Charles was a true joy to work with, after visiting multiple Chevrolet dealerships and not feeling very welcome, Charles greeted my wife and I as soon as we walked in, was smiling and happy. It was nice to see someone enjoying their job as much as he does! Needless to say we left with a brand new Chevrolet and will definitely be back!!! We are McCarthy members for life now!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about the amazing service you received from Charles. Please let us know if there is anything we can do for you!

Charlie at McCarthy Chevy

Charlie was great to work with at McCarthy Chevy. After working with a disappointing salesman at another Chevy dealership, it was great to work with a salesman who did his best to get us a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to hear you received such amazing care from Charlie. Thank you for the excellent rating and review.

Charlie at McCarthy Chevy

Charlie was great to work with! He worked quickly and made us the best deal we could find within 60 miles of our home. 10/10 would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to hear Charlie gave you such an excellent experience during your visit. Thank you for the 5 stars!

Body Shop Repairs

Aaron was amazing to work with on my vehicle repairs. He and his repair staff made my vehicle look amazing!!! It was even cleaned up after the repair. They kept me informed during the entire repair process and did a wonderful job on the repairs. The paint matched PERFECT and that’s hard to do on pearl white. I will definitely refer EVERYBODY I know when asked about a repair facility. You have a great employee in Aaron and the repair experts are on point!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's what we love to hear! We are so thrilled Aaron provided you with such amazing customer service during your visit. Thank you for taking the time to leave such a great review!

Excellent service from Walter on a busy day

Excellent help from Walter when they were obviously busy. He was knowledgeable, helpful, friendly and also had a good sense of humor. Hustled to work with us and another set of customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing the excellent experience you had at our dealership. We're so glad Walter provided such wonderful service!

Honest, helpful and communicate.

Had to have car towed and would only use McCarthy. They are very customer service oriented and diagnose the problem and tell you the price before they start work. You can count on McCarthy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such an excellent review of our dealership. Please let us know if there is anything we can help you with!