Reviews
Write a reviewBait and switch advertising.
Bait and switch advertising. Not to be trusted. Lots of unnecessary communication and the veh advertised has not been there for months - yet is still on the cars.com site as available.
Bait and switch advertising.
Bait and switch advertising. Not to be trusted. Lots of unnecessary communication and the veh advertised has not been there for months - yet is still on the cars.com site as available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I purchased out of state, and everything went flawless.
I purchased out of state, and everything went flawless. Vehicle and paperwork was ready when I arrived. The vehicle was represented well and had no issues. The salesman and dealership staff was knowledgeable and friendly.
I purchased out of state, and everything went flawless.
I purchased out of state, and everything went flawless. Vehicle and paperwork was ready when I arrived. The vehicle was represented well and had no issues. The salesman and dealership staff was knowledgeable and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Unprofessional, rude, and unethical
When purchasing my car after it's three-year lease, Joe Caligiuri sent me a price for the buyout. Upon agreeing to the deal, Joe reneged and said that he had missed a $75 fee. I notified him that he sent me a price, and that it was his mistake to leave the fee out of the offer. He then resorted to using profanity and demeaning language in an attempt to force me into paying the $75 fee. I have never seen such unethical business practices at a dealership. His style of negotiating involves the demeaning the customer, resorting to profanity, and moral decisions that are questionable. I would avoid dealing with him at any cost. A $75 fee is not a large amount, but the principle behind giving a price and then reneging on the deal is unacceptable. I expected a far greater sense of accountability from a professional organization.
Unprofessional, rude, and unethical
When purchasing my car after it's three-year lease, Joe Caligiuri sent me a price for the buyout. Upon agreeing to the deal, Joe reneged and said that he had missed a $75 fee. I notified him that he sent me a price, and that it was his mistake to leave the fee out of the offer. He then resorted to using profanity and demeaning language in an attempt to force me into paying the $75 fee. I have never seen such unethical business practices at a dealership. His style of negotiating involves the demeaning the customer, resorting to profanity, and moral decisions that are questionable. I would avoid dealing with him at any cost. A $75 fee is not a large amount, but the principle behind giving a price and then reneging on the deal is unacceptable. I expected a far greater sense of accountability from a professional organization.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Towne gives the best service
Went in for a used car and Towne delivered! Got me exactly what i was looking for in my price range. Loved it.
Towne gives the best service
Went in for a used car and Towne delivered! Got me exactly what i was looking for in my price range. Loved it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealership Around
Towne Ford definitely did not disappoint!! I went in looking for a new car and walked out with a vehicle that is perfect for me and my family. Customer service is excellent and everyone was friendly and smiling. Extremely pleased with my Towne experience.
Best Dealership Around
Towne Ford definitely did not disappoint!! I went in looking for a new car and walked out with a vehicle that is perfect for me and my family. Customer service is excellent and everyone was friendly and smiling. Extremely pleased with my Towne experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department
Lincoln service always does everything they can. Jeremy clark is knowledgable and courteous to customers needs and always provides loaners if i need it.
Great service department
Lincoln service always does everything they can. Jeremy clark is knowledgable and courteous to customers needs and always provides loaners if i need it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales and Service was very efficient
I bought my cobalt from towne 1 year ago today used and its an amazing vehicle. Sales was good and made sure i had the best car for my money and lifestyle and service wouldnt be satisfied until everyone knew my car was in top shape. I felt vert valued in that moment and since that day this car runs like its brand new
Sales and Service was very efficient
I bought my cobalt from towne 1 year ago today used and its an amazing vehicle. Sales was good and made sure i had the best car for my money and lifestyle and service wouldnt be satisfied until everyone knew my car was in top shape. I felt vert valued in that moment and since that day this car runs like its brand new
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
i love my ford focus
i bought a used ford focus last year and the sales team was fantastic. i always get treated like a friend there. thank you tony mccarthy!
i love my ford focus
i bought a used ford focus last year and the sales team was fantastic. i always get treated like a friend there. thank you tony mccarthy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealership Around
Towne was a HUGE help in finding me a new car!! They gave me a great trade in price and their customer service was superb. Thank you for the excellent service Towne Ford.
Best Dealership Around
Towne was a HUGE help in finding me a new car!! They gave me a great trade in price and their customer service was superb. Thank you for the excellent service Towne Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealer
Travelled 700 miles to purchase a vehicle at Towne Auto. Dave Storfer was honest, accurate in his assessment of the vehicle, and the deal was exactly what was discussed prior to arriving at the dealership. Vehicle was immaculate- absoluet showroon condition.
Great Dealer
Travelled 700 miles to purchase a vehicle at Towne Auto. Dave Storfer was honest, accurate in his assessment of the vehicle, and the deal was exactly what was discussed prior to arriving at the dealership. Vehicle was immaculate- absoluet showroon condition.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase