Reviews
I had come just for the Maryland state inspection to be
I had come just for the Maryland state inspection to be able to then apply for the plate at MVA, but I wasted my time for nothing and on top of that I paid $149 to come back with a failed inspection while my car is in good condition.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this feedback. We are sorry to see we did not meet your expectations and hope you will consider giving us another chance to work with you in the future.
Wanted to thank Nathan for getting my Silverado Clijet
Wanted to thank Nathan for getting my Silverado Clijet from being able to drop it off a day before (Wednesday) to getting me a courtesy vehicle so it would aloud me to be able to still take care of other commitments behind the scenes. Also with providing me an update with the process today (2-20-25) with the completion of protection on my truck. Thanks again to all the staff at Criswell who had a part in my New Truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our friendly and professional team is committed to providing an all-around outstanding experience, and it's rewarding to know you were pleased with the results. We value the opportunity to work with you and welcome you to reach out if we can help in any other way.
Been contacting Chris off and on for a little over a
Been contacting Chris off and on for a little over a month about different trucks that I was intersted in and was able to settle on the one of my interst and the rest we say is history and left Monday Feb 10 with my New Truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your recent purchase! We're happy to see we were able to really help you out. We hope you enjoy your new vehicle and welcome you to reach out if we can be of further assistance.
I dealt with Jeffrey or JD as I was introduced to him
I dealt with Jeffrey or JD as I was introduced to him almost 5 years ago when I got my 2020 Blazer and now fast forward to Feb 10 2025 I was one again able to great deal on my loan and he went back to see if any of the previous benefits that I brought with my old vechile to see if they can be applied to my New Truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our top notch team is dedicated to delivering a remarkable vehicle buying event, and it's great to see we were able to help you out once again. We value your business and hope to be of service to you in the future.
Chris did amazing.
Chris did amazing. He got me a nice truck and made everything effortless. I am very happy with my purchase of a truck I will be coming back here
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer satisfaction is our goal, and it's wonderful to know you enjoyed a standout purchasing process from start to finish! Don't hesitate to reach out if we can be of service to you in the future.
Chad was very helpful in the purchase of my 2025 2500.
Chad was very helpful in the purchase of my 2025 2500. He was very thorough with going over all aspects of the purchase as well as the features of the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our goal to offer an all-around outstanding purchasing process, and it's great to see you were satisfied with your experience. We value your business and hope to be of service to you in the future.
GREAT SERVICE ANDY HORMAN WAS GREAT TO DEAL WITH AND A
GREAT SERVICE ANDY HORMAN WAS GREAT TO DEAL WITH AND A VERY HANDSOM AWESOM PERSON.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this 5-star rating of Criswell of Thurmont! We look forward to seeing you soon.
Great group of people who are easy to work with and
Great group of people who are easy to work with and overall a wonderful experience! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate knowing you had a positive experience at Criswell of Thurmont. Our team is always happy to help with any of your automotive needs and welcomes you to reach out if we can be of service to you in the future.
I had the best experience making my first car purchase
I had the best experience making my first car purchase working with Mark and Eric! They made it easy and never pressured me into anything we were talking through. I'm happy with the deal we came to and left very happy with my purchase and overall experience. Thank you both so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's exciting to see you enjoyed such a remarkable car buying event while working with our top notch team! We value the opportunity to help with this important purchase and hope to be of service to you in the future.
Mark was great!
Mark was great! He was dedicated to putting me inside vehicle that I liked and could afford. Will definitely let family and friends know about Mark and Criswell on Thurmint.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for choosing Criswell of Thurmont! It's great to see we met your expectations and earned your recommendations.