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Big City Cars

(498 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:30am–5:00pm
Tuesday 9:00am–8:00pm 8:30am–5:00pm
Wednesday 9:00am–8:00pm 8:30am–5:00pm
Thursday 9:00am–8:00pm 8:30am–5:00pm
Friday 9:00am–8:00pm 8:30am–5:00pm
Saturday 9:00am–8:00pm 8:30am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
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2019 consumer dealer award

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(260) 918-4382 (260) 918-4382

Inventory

See all 300 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2014.
Big City Cars works with over 50 banks & lenders who are ready to approve you today. Good credit, bad credit, or no credit automotive loans as well as Buy Here Pay Here options in Fort Wayne, Indiana. Let the team at Big City Cars get you into the quality used car, truck, van, or SUV that you deserve.
Find out for yourself why nobody beats a Big City Cars deal. NOBODY!

Service center

Phone number (260) 918-4382

Service hours

Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
8:30am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big City Cars from DealerRater.

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I have been waiting a week to see the car that I called

I have been waiting a week to see the car that I called on. Still don't have an answer when or if this car will be available as posted to the web site. I stopped by last week to check and was directed to a different car that I had no interest in.

I have been waiting a week to see the car that I called

I have been waiting a week to see the car that I called on. Still don't have an answer when or if this car will be available as posted to the web site. I stopped by last week to check and was directed to a different car that I had no interest in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I visited big city cars October 2023 to look at a truck

I visited big city cars October 2023 to look at a truck they had listed for 15,995 they rushed the whole process and wouldn't give me a test drive until after they knew i would buy it and being younger at the time I think they used that and took advantage of that. And they only told me the monthly payment until it was time to sign for it then it was 22,500 and the truck was only valued at 16.000 I've had tons of problems with the truck like a bad intake manifold they didn't tell me about. and now 2 years later the transmission is going out and the truck is worth only half of what they got out of me for it. They say as is to cover there backs. Rush you into a sale so you dont get time to really look at what your buying. Don't spend your money here.

I visited big city cars October 2023 to look at a truck

I visited big city cars October 2023 to look at a truck they had listed for 15,995 they rushed the whole process and wouldn't give me a test drive until after they knew i would buy it and being younger at the time I think they used that and took advantage of that. And they only told me the monthly payment until it was time to sign for it then it was 22,500 and the truck was only valued at 16.000 I've had tons of problems with the truck like a bad intake manifold they didn't tell me about. and now 2 years later the transmission is going out and the truck is worth only half of what they got out of me for it. They say as is to cover there backs. Rush you into a sale so you dont get time to really look at what your buying. Don't spend your money here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Attentive staff and great experience!

Attentive staff and great experience! Would recommend working with Austin at Big City Cars. Would buy again.

Attentive staff and great experience!

Attentive staff and great experience! Would recommend working with Austin at Big City Cars. Would buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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This dealership was awesome and are willing to help you

This dealership was awesome and are willing to help you find the best vehicle for your everyday needs

This dealership was awesome and are willing to help you

This dealership was awesome and are willing to help you find the best vehicle for your everyday needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Thomas is AMAZING!

Thomas is AMAZING! Got us an incredible deal that we had no idea was ever possible. Stayed over late just for us! Thank you Thomas!!

Thomas is AMAZING!

Thomas is AMAZING! Got us an incredible deal that we had no idea was ever possible. Stayed over late just for us! Thank you Thomas!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best price best deal I could find anywhere.

Best price best deal I could find anywhere. The salesperson followed up after the sale and made sure I had no problems. By far the best buying experience I’ve ever had. I’ve sent two family members in and the experience was the same for them.

Best price best deal I could find anywhere.

Best price best deal I could find anywhere. The salesperson followed up after the sale and made sure I had no problems. By far the best buying experience I’ve ever had. I’ve sent two family members in and the experience was the same for them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The service at this dealership was above and beyond.

The service at this dealership was above and beyond. Our needs were met quickly and in a friendly manner. Great communication.

The service at this dealership was above and beyond.

The service at this dealership was above and beyond. Our needs were met quickly and in a friendly manner. Great communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great experience , friendly , awesome serive .

Great experience , friendly , awesome serive . Everyone was helpful. I have a really great time with Greg Pargeon!

Great experience , friendly , awesome serive .

Great experience , friendly , awesome serive . Everyone was helpful. I have a really great time with Greg Pargeon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Greg devotes himself to diligently securing the best

Greg devotes himself to diligently securing the best loans possible for the customers. His dedication is apparent in the well-documented and continued success of the company, as a whole, and with the satisfaction from the customers he serves.

Greg devotes himself to diligently securing the best

Greg devotes himself to diligently securing the best loans possible for the customers. His dedication is apparent in the well-documented and continued success of the company, as a whole, and with the satisfaction from the customers he serves.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jr was great a true salesman he got me approved with a

Jr was great a true salesman he got me approved with a extremely low credit score I just can’t believe it he was literally arguing with the bank for an approval thanks Jr

Jr was great a true salesman he got me approved with a

Jr was great a true salesman he got me approved with a extremely low credit score I just can’t believe it he was literally arguing with the bank for an approval thanks Jr

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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