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Rainier Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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LOVE THEM

I went there looking for the 750 BMW.. I met Mark the owner and he was great. I test drove it and could not come to a final decision but he was not pushy at all i really loved the service. When i get my money right i will be back to buy this find..Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We look forward to do business with you an hopefully meet your expectation, Thanks, Mark

a bit disappointed

Looking for a vehicle to be my son's first ...I spotted an adorable 2006 Scion TC with the custom wheels. Great price, great car...but when I asked for dealer to contact me regarding possible purchase...NOTHING. No response at all :( So I will keep looking.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

2006 SCION TC IS SOLD 0N 04/20/2016, PENDING "SALE" INDICATED ON OUR WEBSIDE, PRIOR YOU EMAIL US, SO YOU HAVE TO CHECK AVAILABILITY FIRST, BEFORE SEND US BAD REVIEW, CALL US PLEASE, IF WE CAN HELP YOU TO PURCHACE ANY CARS IN STOCK, THANKS, MARK

Hassle free, reliable, and trustworthy experience

I bought a (beautiful) 2006 Jetta 2.0T from Rainier Auto group a month ago. Mark, the manager, helped me pick out a car id love, with the perfect combination of mileage, price, and features. Mark is very professional, kind, not pushy and overall hassle free. We worked out a great deal, and left me more than satisfied. A month later the car is showing superior dependability, and I'm more than happy with my purchase. Ive recommended Rainier Auto Group to all my family, and will keep doing so!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Kayla!

no service

I sent an email requesting info on a vehicle but the dealership never returned my request, must not want to sell vehicles.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We apologize for this. Rainier Auto Group has the best intentions for our customers and we love to provide great deals, customer service, and vehicles to our customers. If your still looking for a excellent vehicle come on down we would love to help you!!

Excellent Dealers

It was my first car and they have a wide selections and good knowledge to help out first time buyers. The employees there knows how to make you feel like family and treat you well, I would personally advise going here for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this great review we love to make our customers happy. We appreciate your business. If you have friends or family looking for a vehicle then send them our way. Thank you and enjoy

Purchased car

Their should be more dealerships like this one. They are proffesional and first class service... Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Dan!!!

Non pushy sales, fair prices, good experience

After months of searching for a car for our new driver and many visits to private party and other used dealers we found the perfect car at the right price from Mark at the Rainier-Auto Group. Non pushy sales experience! We took a number of days to actually purchase the car we found and Mark was easy to work with. We our loving our little used car! Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We love this great review.. Thank you for choosing Rainier Auto Group. We were happy to provide you with this great vehicle. In the future if you are looking for another vehicle come on down and we are here to help. If your friends or family are looking for a reliable vehicle from a honest car lot send them our way!! Thank you