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Hi-Country Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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superior customer service

I loved the friendless if my salesperson Renita. She had great knowledge of the vehicles on the lot. Her customer service was beyond superior. She made me comfortable on buying a vehicle which put me at ease. I would definitely refer friends and family members to her. Lots of kudos to her!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SERVICE at HIGH Country

SERVICE DEPARTMENT ANSWER YOUR PHONE! Left voice message and phone number, person's voice message promise to return call, never did. Drove down in person to set up appointment. OVERALL service was excellant.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional service!

I love this place! I actually have moved to North Dakota and drove 1200 miles just to do my business here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent (sales) service

I'm very glad to have met Chester@hi-country and appreciate that he helped me, therefore I am willing to go back and work with him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great staff

the staff was friendly. as usual, it is a waiting game, but the staff ensured we were getting taken care of and they were willing to work with us no matter the cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

had friendly service, clean facility, Excellent and fast service, my car dealer was nice and friendly he made sure I was well taking care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service oriented establishment

Lindsey Thompson, my sales Rep., was great from the minute we met her on the lot! Her customer service traits are excellent and she went above and beyond our expectations. She is an asset to Hi Country in Farmington, NM! Thank you so, so much, I love my truck!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and clean.

My husband and I are very satisfied with our purchase and would like to thank Ms. Carole Charley for helping us get a vehicle in a time of need. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent, quick service!!

Again, my Service Advisor, Ray McCann, took excellent care of me And my vehicle. I was given a very nice loaner to drive And my vehicle was tended to in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and environment very welcoming..

I was very pleased to drive home a new car! At first, I thought that I made a trip for nothing. A lot of dealers turned me down before. The salesman really worked with me and I am so happy that I shopped there...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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