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Darrell Waltrip Buick GMC

(1,344 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2016 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (877) 244-3962 (877) 244-3962
Used (877) 247-5929 (877) 247-5929
Service (877) 248-4997 (877) 248-4997

Reviews

(1,344 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Darrell Waltrip Buick GMC from DealerRater.

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I had Joinable experience very professional wasn’t...

I had Joinable experience very professional wasn’t pressuring it all made the whole process so much easier I will make sure I shop here again uptown my words

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sheryl, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations!

Great customer service and the most professional staff. A...

Great customer service and the most professional staff. A completely pleasant experience. Buying out new vehicle could not have been easier. I would highly recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Darrell Waltrip Buick GMC! Thank you for your review and your business!

Dennis was excellent to work with and made the purchase...

Dennis was excellent to work with and made the purchase so easy. His manager Nico Bauer was exceptional too. Looks like I found the people and place to purchase new quality vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joe, thank you again for taking the time to let us know how we did. We hope you have a great day!

It took about 15 minutes to get help with my purchase but...

It took about 15 minutes to get help with my purchase but once I did it was a good experience. The process took a long time but the sales team was thorough and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jason, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC. Thank you for your feedback and your business!

Dante was a great! He was a big help getting my truck...

Dante was a great! He was a big help getting my truck just the way I wanted it. Everyone at the dealership was very professional and helpful. I highly recommend Dante and this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! Thank you for your review and your business!

Dante De Miro was our salesperson and we love his...

Dante De Miro was our salesperson and we love his approach to us. It was pouring down rain but he didn't even blink his eyes. Dante took his time to answer all of our questions and we made a purchase knowing that we didn't just buy a car but gain a friend as well. Thank you Darell Waltrip for employing such great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad that we were able to go above and beyond your expectations! Thank you for your business!

My name is Harold Bryant and I am a first time customer...

My name is Harold Bryant and I am a first time customer at Darrell Waltrip dealership. My salesman Dante was very professional and courteous. Dante was very helpful with working out the best deal for me. I was impress with the entire team of Dante, Eric and Jimmy. I am a former customer of Beaman Buick GMC and I would recommend Darrell Waltrip first. I purchased a Buick Enclave and I am very pleased with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Harold, we're glad you had such a wonderful experience with us! We really appreciate your business!

Very satisfied with the salesman. He assessed my needs...

Very satisfied with the salesman. He assessed my needs accurately. The finance office never told me exactly what I am paying for the extended warranty but my salesman was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about Darrell Waltrip Buick GMC! We appreciate your business!

Dennis was awesome! He took really good care of me was...

Dennis was awesome! He took really good care of me was super friendly and answered all my questions wouldn’t have wanted to work with anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a wonderful experience with us! Thank you for your business and your review!

I feel like Mr. Roman exceeded my expectations as a...

I feel like Mr. Roman exceeded my expectations as a salesman. He did exactly everything thing he said he was going to do and was "Mr.Johnny on the spot" while doing so. Also Mr. Kyle on the financial paperwork side made that process as simple and painless as humanly possible. Would definitely work with these two the next time I need another GMC vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!