Reviews
We had a great experience purchasing our new Sierra.
We had a great experience purchasing our new Sierra. Alexander was friendly, helpful, and patient, and made the process quick and easy. Excellent customer service and a smooth transaction from start to finish. Highly recommend!
We had a great experience purchasing our new Sierra.
We had a great experience purchasing our new Sierra. Alexander was friendly, helpful, and patient, and made the process quick and easy. Excellent customer service and a smooth transaction from start to finish. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Valencia, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!
Alex was the absolute best he made sure he got me right
Alex was the absolute best he made sure he got me right I’m already telling people about him so he can get them fight too Thanks Alex
Alex was the absolute best he made sure he got me right
Alex was the absolute best he made sure he got me right I’m already telling people about him so he can get them fight too Thanks Alex
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Darrell Waltrip Buick GMC!
Great place and the customer service in service dept is
Great place and the customer service in service dept is impeccable and will tell all my family
Great place and the customer service in service dept is
Great place and the customer service in service dept is impeccable and will tell all my family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, we are very happy to have provided you with such a positive experience! Thank you for your review!
I had a very good experience purchasing my truck.
I had a very good experience purchasing my truck. Alexander was very knowledgeable and strived to make the process as easy as possible. He even sacrificed several hours of his day to deliver my new truck. Alexander has followed up with me to ensure I didnt have any questions about any of the many features. Truly a professional.
I had a very good experience purchasing my truck.
I had a very good experience purchasing my truck. Alexander was very knowledgeable and strived to make the process as easy as possible. He even sacrificed several hours of his day to deliver my new truck. Alexander has followed up with me to ensure I didnt have any questions about any of the many features. Truly a professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lance, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Buick GMC.
Alexander and his counterpart made this a smooth and easy
Alexander and his counterpart made this a smooth and easy experience. I would definitely purchase again from this dealership.
Alexander and his counterpart made this a smooth and easy
Alexander and his counterpart made this a smooth and easy experience. I would definitely purchase again from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jessica, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Buick GMC. Thank you!
Just want to say you have one Fantastic employee in Chris
Just want to say you have one Fantastic employee in Chris Lenius. He is professional, courteous, not to mention knowledgeable. Keep up the good work!
Just want to say you have one Fantastic employee in Chris
Just want to say you have one Fantastic employee in Chris Lenius. He is professional, courteous, not to mention knowledgeable. Keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kristie, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Darrell Waltrip Buick GMC!
This dealership goes above and beyond for their
This dealership goes above and beyond for their customers. We made a 6 hour round trip because of how much we appreciate everyone here. They are the only dealership we trust in getting us into a vehicle. I recently filed bankruptcy and there isn't any dealership that compares to this one in working with you to get you into a car.
This dealership goes above and beyond for their
This dealership goes above and beyond for their customers. We made a 6 hour round trip because of how much we appreciate everyone here. They are the only dealership we trust in getting us into a vehicle. I recently filed bankruptcy and there isn't any dealership that compares to this one in working with you to get you into a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nikki, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
they led me along on a car from out of state for over a
they led me along on a car from out of state for over a week dragging their feet on communication only to inform me the day prior to driving 5hrs out there to purchase it that it was sold already... what a colossal waste of time cleaning the car, taking pics texting back and forth waiting for responses and videos of the car... getting a sitter for Saturday ... and without apology on their end. what a garbage experience
they led me along on a car from out of state for over a
they led me along on a car from out of state for over a week dragging their feet on communication only to inform me the day prior to driving 5hrs out there to purchase it that it was sold already... what a colossal waste of time cleaning the car, taking pics texting back and forth waiting for responses and videos of the car... getting a sitter for Saturday ... and without apology on their end. what a garbage experience
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (615) 465-5902 so we can work towards a resolution. We look forward to hearing from you.
Everyone was so helpful and so pleasant to work with.
Everyone was so helpful and so pleasant to work with. DW GMC makes car buying so easy!!!. This was our 6th car-buying experience with the DW brand? we are customers for life!!!
Everyone was so helpful and so pleasant to work with.
Everyone was so helpful and so pleasant to work with. DW GMC makes car buying so easy!!!. This was our 6th car-buying experience with the DW brand? we are customers for life!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeanne, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations! We sincerely appreciate your positive review, and look forward to seeing you again soon!
I came in to trade in my 2017 Chevy Malibu.
I came in to trade in my 2017 Chevy Malibu. I wasn?t entirely sure what I wanted to trade in for but my salesman, Harrison Forbes, was incredibly patient and helpful during the entire process. He walked me through my options, came along as I test drove several different vehicles, and helped make my experience buying my very first new (not used) vehicle an incredible experience. I couldn?t be happier with my purchase and my choice of dealership.
I came in to trade in my 2017 Chevy Malibu.
I came in to trade in my 2017 Chevy Malibu. I wasn?t entirely sure what I wanted to trade in for but my salesman, Harrison Forbes, was incredibly patient and helpful during the entire process. He walked me through my options, came along as I test drove several different vehicles, and helped make my experience buying my very first new (not used) vehicle an incredible experience. I couldn?t be happier with my purchase and my choice of dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katie, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations! We sincerely thank you for your business, and look forward to seeing you again soon!