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Exceptional Motorcar

(1,582 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Excellent to deal with even after the sale.

Excellent to deal with even after the sale. The service manager fixed an engine code issue with no questions ask! Treated me and my son like family! We will be back!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy and feels like family. Thank you for choosing Exceptional Motorcar!

The sales group was professional and quick.

The sales group was professional and quick. They weren't willing to budge on price though. The vehicle didn't have floor mats and they weren't willing to give me any. The fuel light was on and they told me they wouldn't fill it up. The price was fair though, it fell in the top third on the bluebook range. I haven't had the vehicle long enough to tell if there was anything wrong with it i may have missed.

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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, Daniel, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Easy to deal with, low pressure, friendly with lots of

Easy to deal with, low pressure, friendly with lots of choices on the lot to choose from.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

They were very thorough with explaining my coverage

They were very thorough with explaining my coverage options,I was treated instantly had the dealership and helped me with every step

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service, Chelsea! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

Everything was done smoothly in and out in no time .

Everything was done smoothly in and out in no time . Mike Limbaugh is the best !

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

They were great!

They were great! Amazing staff. Very friendly as soon as you walk in the door.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Had a little hiccup but they worked it out with us will

Had a little hiccup but they worked it out with us will be going back thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Angela and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

Zach Spychala was very helpful and professional staying

Zach Spychala was very helpful and professional staying late on Valentines day to complete the deal so we could head back to Indiana without having to come back to finish up.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Zach had the opportunity to provide you with great service. We thank you for choosing Exceptional Motorcar!

I am a repeat customer at Exceptional Motorcar for a

I am a repeat customer at Exceptional Motorcar for a reason. Very friendly and organized in getting the deal done in a timely fashion.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Angela, Jacob, Quinn and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

I felt very well taken care of at Exceptional Motor Car.

I felt very well taken care of at Exceptional Motor Car. They made me very comfortable with my choice and talked to me like we knew each other longer than just the surprisingly short time I was in and out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Selena, Thank you for sharing your experience with us! We're happy to hear it went well working with Angela, Quinten, and our team. We truly appreciate your feedback.