Reviews
Summary: Snuck prices in other ways because their
Summary: Snuck prices in other ways because their mechanics aren’t capable. Got a recall done and got them to reset a mykey and program another. Recall was free like it’s supposed to be. To reset and program the new key, that I provided I was told would be $95. They couldn’t program it so they couldn’t bill me for it, so instead they charged me $80 for labor and $10 for shop supplies which was just a obs2 scanner. I believe this is unlawful act of the nc consumer protection law but I’m not stingy enough to take it to court so I’m just letting everyone know that they are snakes and their mechanics seem to be incapable. I ask if they could do something about the price he said no I had to pay for their time. So I guess they spent 3 hours doing what should be a simple task.
Summary: Snuck prices in other ways because their
Summary: Snuck prices in other ways because their mechanics aren’t capable. Got a recall done and got them to reset a mykey and program another. Recall was free like it’s supposed to be. To reset and program the new key, that I provided I was told would be $95. They couldn’t program it so they couldn’t bill me for it, so instead they charged me $80 for labor and $10 for shop supplies which was just a obs2 scanner. I believe this is unlawful act of the nc consumer protection law but I’m not stingy enough to take it to court so I’m just letting everyone know that they are snakes and their mechanics seem to be incapable. I ask if they could do something about the price he said no I had to pay for their time. So I guess they spent 3 hours doing what should be a simple task.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
They are scamed me and ford I brought f150 new a month
They are scamed me and ford I brought f150 new a month ago broke down on 400 miles, so I bought extended warranty and premium maintenance plan , they refused to owner it , now after I spent mor the 120000$ I got stuck with broke one after ford paying their part off the deal and my parts Be Awer from them
They are scamed me and ford I brought f150 new a month
They are scamed me and ford I brought f150 new a month ago broke down on 400 miles, so I bought extended warranty and premium maintenance plan , they refused to owner it , now after I spent mor the 120000$ I got stuck with broke one after ford paying their part off the deal and my parts Be Awer from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Chevy Silverado
Always great service and friendly. Gets vehicle back in timely manner. All my service is done here
Chevy Silverado
Always great service and friendly. Gets vehicle back in timely manner. All my service is done here
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steve, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Bought Nissan Murano
Boyd Chevrolet, Mr. Taylor was an awesome salesman. He made everything quick and easy. Very impressed with everyone there. Thank you
Bought Nissan Murano
Boyd Chevrolet, Mr. Taylor was an awesome salesman. He made everything quick and easy. Very impressed with everyone there. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Raymond, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Boyd Brothers Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Honda Accord
Couldn?t ask for better service! Customer service was excellent!
Honda Accord
Couldn?t ask for better service! Customer service was excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Recall
2015 Mustang in for recall on rear camera/wiring harness. Appt. 11:00 am - new procedure took longer than expected. Picked it up at 5:00pm. Design flaw - windows open when doors opened. A scraping - screeching noise when the driver side window closed. Husband sprayed WD-40. What if this happens again?
Recall
2015 Mustang in for recall on rear camera/wiring harness. Appt. 11:00 am - new procedure took longer than expected. Picked it up at 5:00pm. Design flaw - windows open when doors opened. A scraping - screeching noise when the driver side window closed. Husband sprayed WD-40. What if this happens again?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
The service team of Kelsey and Jamie were great and very helpful throughout the service process.?
Customer
The service team of Kelsey and Jamie were great and very helpful throughout the service process.?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
cindy.riggan@eeco-net.com
Sent my car in and it was ready in a couple of hours, Christmas week.
cindy.riggan@eeco-net.com
Sent my car in and it was ready in a couple of hours, Christmas week.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cindy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Ford F-350 Superduty
Ordered and purchased my F-350 from Boyd Bro?s Ford in Oxford, NC . Great to work with and assisted me in any way .
Ford F-350 Superduty
Ordered and purchased my F-350 from Boyd Bro?s Ford in Oxford, NC . Great to work with and assisted me in any way .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tony, thank you so much for your positive comments about Boyd Brothers Ford, Inc.! We are always more than happy to assist you if anything else comes up. Take care!
The best in every way!
Boyd GM of Oxford has always been the best in every way. Friendly and helpful.
The best in every way!
Boyd GM of Oxford has always been the best in every way. Friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Terry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!