Reviews
Excellent service
I was helped by Butch. He was very nice, informative, and knowledgeable. The owner helped tremendously as well. My husband and I was treated like royalty. I will definitely recommend to my family and friends. I will by a car from them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellence direct auto
I worked with Vladimir Bogachev. He made the entire process quick and easy. A problem arose with the cars radio, and they replaced it at no charge. Very courteous group. Enjoyed working with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
My Salesman was Viadimir Bogachev and he made my buying experience very pleasant. He made sure all my concerns were meet and the customer service I received from him was excellent. If I am in the need for another vehicle I will make sure that Excellence Auto will be my first choice. Thanks for remembering that the customers are number 1.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great shopping
Very helpful staff and knowledge of vehicles is tremendous. Vladimer is the best! We actually went back and got a second Scion last night!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad to found them
I was looking to buy a car. Going to a dealership and spending hours selecting and negotiating was dreadful. I came across Excellence Auto Direct and I told them what I was looking for and the agent Vlad worked with me. I finally found and bought the vehicle I wanted and Im completely satisfied with it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best deal
I had such a great experience at Excellence Auto Direct in Addison buying my new car! Special thanks to my dealer Vladimir. I just moved to Addison and a friend told me about this place. I bought a nice car for a reasonable price and had no troubles. I will definitely came back with my boyfriend because he's looking for a car as well. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Came for vacations and return driving
I went to Texas just to visit my family and came back home (Los Angeles) driving my new car. They convinced me to buy with this guys and they weren't wring I really found the best deals and vehicles in here. Vladimir was the guy who dd the hole process and Im thankful with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Superior Service - Contact Vladimir Bogachev!
Excellence Auto Direct is an awesome dealership that provides an exceptional customer experience and Vladimir Bogachev shared his expertise and guidance by listening first and getting to know me. He promptly answered my questions and assisted with every aspect of purchasing a vehicle including following up afterwards to ensure everything exceeded my expectations. You will not be disappointed with contacting Vladimir when deciding on purchasing your vehicle as they set themselves apart from other dealerships! Also, take the time to personally talk with Matt, the owner of Excellence Auto Direct who is awesome and stands behind quality services by guaranteeing excellent customer service from start to finish from his organization. You feel like a part of Excellence Auto Direct's family when walking through their doors!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent dealership and salesmen
Update from my original purchase, the first night I drove my SUV I noticed some problems the next morning I called Limon he spoke to the owner Matt and they immediately asked if I could bring the vehicle in and they went above and beyond my expectations in repairs, I would recommend Excellence to anyone, it is worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent dealership and salesmen
I purchased a vehicle from Excellence and from Limon my salesman throughout the company the service was professional and heartfelt they went the extra mile to make sure that when I received my vehicle that it was in excellent condition, I not only will shop there again but will recommend them to others with confidence.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase