Reviews
Clean atmosphere friendly staff.
Clean atmosphere friendly staff. The staff offered pizza to the waiting room customers. Thats good
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
BEST TOYOTA DEALERSHIP IN THE WORLD.
BEST TOYOTA DEALERSHIP IN THE WORLD. CUSTOMER SERVICE IS PERFECT AND THE QUALITY OF WORK IS EXCELLENT
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great.
The service was great. I have no complaints. The tech was very helpful before service and after. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was please with the service and the employees there too
I was please with the service and the employees there too everyone was nice and friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Let's see the first time I went there one of the
Let's see the first time I went there one of the employees forged my signature and did things to my vehicle that I didn't know about.. The second time I went I got charged for a engine air filter that didn't get changes also a gas treatment that didn't get done .
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tiffany, thank you for sharing your feedback. We take concerns like this seriously and want to review what happened during your visits. Please reach out to me directly so we can go over the details and work toward a resolution. Your input is important to us, and we appreciate the opportunity to address this. Cooper Carmichael Service Director - Group 1 Toyota Rivertown ccarmichael@group1auto.com
The service At Rivertown was spectacular.
The service At Rivertown was spectacular. Arrived Was help almost immediately. Staff greeted with a smile, was very accommodating. Got me out in record time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dorothy, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I really appreciate the place for taking care of my car
I really appreciate the place for taking care of my car and taking me home and getting my car back and fixed. Good to know they care..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!
Kenny reviewed my car history and information was given.
Kenny reviewed my car history and information was given. On recommendation for the number of miles. He didn?t try to get me to purchase anything else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jean, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Very virtuous and friendly dealership that does not try
Very virtuous and friendly dealership that does not try to up sale you on anything like other places that I have visited in the past!! Highly recommended to anyone inn the area that needs service or a new car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!
Mr. Desmond Baker coordinated my service in a
Mr. Desmond Baker coordinated my service in a professional manner. He answered all my questions adequately. I tip my hat to these assistant service advisors [ASM's], - - they have to plow thru a ton of data contained on their computers as pertains to customers and their dealership departments. Be patient with your ASM and protect your interests. The Parts & Service Director - - Mr Cooper Carmichael, is visibly present, enforcing standards and leading the way down the right road. On another note, the amenities for customers "waiting", while their auto is serviced, are of platinum grade. Where would you ever find a retail location offering "free", unlimited cups of espresso coffee, and similar specialty beverages, that are of a high quality?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eric, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.