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Hansel Volkswagen

(314 reviews)
Visit Hansel Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed

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New (888) 507-9440 (888) 507-9440
Used (888) 507-9534 (888) 507-9534
Service (888) 284-1475 (888) 284-1475

Inventory

See all 62 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2024.
Hansel Volkswagen provides something for everybody! Between our new Volkswagens Certified Pre-Owned Volkswagens and a large variety of Pre-Owned options we'll find something you love! Our team is committed to providing you the best car buying experience.
Hansel Volkswagen provides something for everybody!

Service center

Phone number (888) 284-1475

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hansel Volkswagen from DealerRater.

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Christian in service is EXCELLENT!

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

Christian in service is EXCELLENT!

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very nice place to work with.

Very nice place to work with. Did they did a great job i will recommend them.

Very nice place to work with.

Very nice place to work with. Did they did a great job i will recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's great to hear the team is meeting your expectations. Thank you for the 5-star review!

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Ongoing efforts to have be able to smog my car.

Ongoing efforts to have be able to smog my car. Several attempts to smog my car at local smog station and it still hasn't cleared. Out of pocket for repeat visits to the smog station and it still doesn't clear. I have been a customer of Hansel VW since the early 1980's..... have been a car buyer; dealership user since then. I have bought all cars since the 80's at Hansel and have I bought my cars at your shop and have never left!! PS: I had the smog work done at Hansel VW at your Corby Ave . location

Ongoing efforts to have be able to smog my car.

Ongoing efforts to have be able to smog my car. Several attempts to smog my car at local smog station and it still hasn't cleared. Out of pocket for repeat visits to the smog station and it still doesn't clear. I have been a customer of Hansel VW since the early 1980's..... have been a car buyer; dealership user since then. I have bought all cars since the 80's at Hansel and have I bought my cars at your shop and have never left!! PS: I had the smog work done at Hansel VW at your Corby Ave . location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business.

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Clean, courteous snd professional.

Clean, courteous snd professional. I especially liked the coffee, tea and snacks. I would go back all over again!

Clean, courteous snd professional.

Clean, courteous snd professional. I especially liked the coffee, tea and snacks. I would go back all over again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear. Thank you!

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The experience was effortless and transparent.

The experience was effortless and transparent. Didn't like the warranty upsell, but I assume this is part of purchasing a vehicle.

The experience was effortless and transparent.

The experience was effortless and transparent. Didn't like the warranty upsell, but I assume this is part of purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business.

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Very helpful and communicated well with me through the

Very helpful and communicated well with me through the day. They had what my car needed the same day.

Very helpful and communicated well with me through the

Very helpful and communicated well with me through the day. They had what my car needed the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Fantastic. Thank you.

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Sincere Helpful Patient Knowledgeable Honest Capable

Sincere Helpful Patient Knowledgeable Honest Capable Diligent Pleasent Experienced Friendly Smart Honest Kind Accommodating Respectful

Sincere Helpful Patient Knowledgeable Honest Capable

Sincere Helpful Patient Knowledgeable Honest Capable Diligent Pleasent Experienced Friendly Smart Honest Kind Accommodating Respectful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic 5-star review!

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Super friendly and efficient They were kind and charming.

Super friendly and efficient They were kind and charming. They laughed at my jokes and made me feel Like a friend. I only had a basic service and all went as expected

Super friendly and efficient They were kind and charming.

Super friendly and efficient They were kind and charming. They laughed at my jokes and made me feel Like a friend. I only had a basic service and all went as expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know that our service team exceeded your expectations. We appreciate your kind feedback!

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Always professional- and concerned with what the customer

Always professional- and concerned with what the customer needs Thank you so much for your help!

Always professional- and concerned with what the customer

Always professional- and concerned with what the customer needs Thank you so much for your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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In and out quickly, get service and everything was as

In and out quickly, get service and everything was as expected Just four more words

In and out quickly, get service and everything was as

In and out quickly, get service and everything was as expected Just four more words

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 314 reviews