Reviews
No hassle buy
Worked with Kim Carr.. She did an outstanding job. We agreed on a cost for vehicals that was actually on the property. Everything was as she said no surprises Would highly recommend visiting Lou Sobh and working with Kim.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simply Outstanding Service
I decided to combine a purchasing trip with a service trip for an Accord. I dropped off the Accord in service where I had made an appointment and wandered over to the showroom where I was looking for my sales lady, Ms. Carr. I was shown to her and she kindly showed me two CRV's. I rapidly decided on the EX-L. We had already arrived at a price before I arrived at the Dealership. As she (and Karen) worked on the purchase documents my Accord was ready. I left to get some long delayed breakfast. By the time I returned the finance paperwork was ready to sign at the interest rate I desired to pay {.9%}. This was easily the fastest and easiest auto purchase I think I have ever made. Not only would I recommend my sales lady but I would happily recommend your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch customer service
When you make an appointment for service, they are ready for you when you get there, they listen to and take care of any and all questions. The employees are all very pleasant and helpful, and it's just one more reason I bought my Honda CRV from them! Best in the business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heather in Service is ALWAYS profressional
Oil change and check to make sure the everything is ok with my Honda pilot. Heather should be awarded the BEST SERVICES REP. Thanks Heather.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My new place of business.
Very professional and knowledgeable Service Rep. (Heather) Quick service. Service area very clean and well organized as is the service waiting area. My entire family has now switched to this location.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Everyone was exceptional from the shuttle driver to the rental car administrator to the service advisors. I will buy another honda based on my experiences at the service center
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the nice comments. We appreciate your business. I will be sure that Sally, Heather, and John see this. We look forward to taking care of all your automotive needs for many years to come. Chip Hill, Marketing
Highly professional, well managed company
Our sales rep was excellent. I managed sales teams for over 40 years and would rate Kevin. Burklin as 'Tops...First Class.' The dealership is clean and pleasant for waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. We appreciate your business. I will pass this along to Kevin. Please tell your friends and family about us. Hope to see you at the dealership again soon. Have a nice holiday. Chip Hill, Marketing
Pleasant Experience
Chan was excellent to work with. I told him my terms with purchasing a new car and he worked with me to help get me into the car I had been saving for 5 years for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simple and friendly
Costco program was simple. Thomas was great to work with. I would definitely recommend this dealership and the Costco program. Thomas was great with follow up on questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You Gabuckeye! We appreciate your kind words and thank you for your business. I will be sure Thomas reads this and we hope to take care of your automotive needs for many years to come. Please tell your friends and family about us! Chip Hill, Marketing
Great deal and better customer service
Lou Sobh provided an outstanding price on our 2016 Honda Pilot. The service experience was exceptional and efficient. I would recommend this dealer to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car