Reviews
Kimberly was kind, thorough and insightful! Great first...
Kimberly was kind, thorough and insightful! Great first time car buying experience for my son. Kimberly was efficient and effective, and I would not hesitate to see her again for my car buying needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Truck maintenance.
Had oil change and tire rotation appointment. During service they also recommended transmission drain and refill and differential fluid change. Was in and out in less than 90 minutes. My technician kept advised as to the additional service needed and why it was needed. Quick in and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the thoughtful review! We appreciate your business and look forward to serving you in the future!
Routine Service on MY 2020 Ridgeline
Lou Sobh Honda always provides excellent service to my vehicles. My most recent service was just an oil change but they completed the service quickly and washed my vehicle before returning it. Considering Covid-19 safety, I felt very safe in the wait area and my interactions with the service department. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Initially reluctant to use dealers for service, but I was...
Initially reluctant to use dealers for service, but I was prompted to go to Sobh after an independent did a free inspection that didn't seem quite right. I decided to go back to Lou Sobh with my 2014 Honda Civic EX. Pleasant and prompt service from Talin. Clear diagnosis and next steps were outlined.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience. Tom Nicholson did a great job...
I had a great experience. Tom Nicholson did a great job answering all my questions and addressing some concerns I had. I recommend checking them out for your next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan always provides exceptionally great customer...
Ryan always provides exceptionally great customer service. Good communication, timing and feedback. Goes above and beyond to ensure customer satisfaction. Will be back again when service needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mikhail was patient and easy to work with as we decided...
Mikhail was patient and easy to work with as we decided which vehicle we wanted. Once we chose the vehicle we wanted,He made our purchase an easy and pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience adding a tow hitch to my CRV. Up...
Great experience adding a tow hitch to my CRV. Up front, fair pricing. The work was completed quickly and I was back on the road. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick provided excellent service through the sales, close,...
Nick provided excellent service through the sales, close, and post close process. He was very straight forward and informative regarding product, price, and financing. He went above and beyond the call of duty. He brings an appropriate amount of professionalization and personal connection. He is a credit to the organization and industry.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall service
I brought my car in for a recall and it was completed in a timely manner while I waited
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase