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Lou Sobh Honda

(8,504 reviews)
Visit Lou Sobh Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 825-3607 (888) 825-3607
Used (888) 825-4729 (888) 825-4729
Service (678) 268-6075 (678) 268-6075

Reviews

(8,504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Honda from DealerRater.

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Kimberly was kind, thorough and insightful! Great first...

Kimberly was kind, thorough and insightful! Great first time car buying experience for my son. Kimberly was efficient and effective, and I would not hesitate to see her again for my car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truck maintenance.

Had oil change and tire rotation appointment. During service they also recommended transmission drain and refill and differential fluid change. Was in and out in less than 90 minutes. My technician kept advised as to the additional service needed and why it was needed. Quick in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the thoughtful review! We appreciate your business and look forward to serving you in the future!

Routine Service on MY 2020 Ridgeline

Lou Sobh Honda always provides excellent service to my vehicles. My most recent service was just an oil change but they completed the service quickly and washed my vehicle before returning it. Considering Covid-19 safety, I felt very safe in the wait area and my interactions with the service department. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Initially reluctant to use dealers for service, but I was...

Initially reluctant to use dealers for service, but I was prompted to go to Sobh after an independent did a free inspection that didn't seem quite right. I decided to go back to Lou Sobh with my 2014 Honda Civic EX. Pleasant and prompt service from Talin. Clear diagnosis and next steps were outlined.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience. Tom Nicholson did a great job...

I had a great experience. Tom Nicholson did a great job answering all my questions and addressing some concerns I had. I recommend checking them out for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ryan always provides exceptionally great customer...

Ryan always provides exceptionally great customer service. Good communication, timing and feedback. Goes above and beyond to ensure customer satisfaction. Will be back again when service needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mikhail was patient and easy to work with as we decided...

Mikhail was patient and easy to work with as we decided which vehicle we wanted. Once we chose the vehicle we wanted,He made our purchase an easy and pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience adding a tow hitch to my CRV. Up...

Great experience adding a tow hitch to my CRV. Up front, fair pricing. The work was completed quickly and I was back on the road. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nick provided excellent service through the sales, close,...

Nick provided excellent service through the sales, close, and post close process. He was very straight forward and informative regarding product, price, and financing. He went above and beyond the call of duty. He brings an appropriate amount of professionalization and personal connection. He is a credit to the organization and industry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Recall service

I brought my car in for a recall and it was completed in a timely manner while I waited

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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