Reviews
My full size 2023 Range Rover was serviced today.
My full size 2023 Range Rover was serviced today. They repaired a tire that had a leak, changed the oil, replaced the rear brake pads and rotated the tires. Kenny and his team did a great job. They are very professional and very efficient. I was happy with the work. Jay H.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jay, we're glad to hear that Kenny and the team at Harper Maserati provided efficient and professional service for your Range Rover. Thanks for sharing your positive experience!
My 2001 Jaguar S was serviced on Wed.
My 2001 Jaguar S was serviced on Wed. July 10 and the team did a wonderful job. I hope that they can keep it running for many more years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Allen, we're delighted to hear that our team at Harper Maserati did a wonderful job servicing your Jaguar S. We're here to help keep it running smoothly for many more years!
For the car of your dreams go to Harper Jaguar Alfa Romeo
For the car of your dreams go to Harper Jaguar Alfa Romeo Maserati. The hardest decision you’ll make will be which one to choose. My sales associate, Tyrell, made this the easiest and most exciting car buying experience of my life. As soon as I saw my car I was ready to sign the papers. Tyrell insisted that I drive it first and was completely satisfied and confident with my decision to buy and the car that I chose. Tyrell’s knowledge of the Alfa Romeo is astounding and his help has continued even after my purchase. General sales manager Todd, service manager Blake and service advisor Tyler and the rest of the Harper staff treated me like I was a long lost friend. I love my new car! My new 2024 Alfa Romeo! Totally Awesome!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peggy, we're delighted to hear that Tyrell and the Harper Maserati team made your car-buying experience so memorable! Enjoy every moment with your new 2024 Alfa Romeo!
Harper Maserati in Knoxville is a true no pressure sales
Harper Maserati in Knoxville is a true no pressure sales dealership. Carter was a great salesman
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing a great review of Carter and Harper Maserati!
Best service person by far!
Best service person by far!! Everything was spot on! Great experience great service..A+ what more can I say!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tim, we're delighted to hear you had an A+ experience with our team at Harper Maserati! Thanks for the fantastic review!
I’ve had an emotional attachment to cars my whole life
I’ve had an emotional attachment to cars my whole life and bought a number of them over the years. But I don’t think I’ve ever bought one (a Jaguar F-Type, no less!) from a dealership with a more professional, thoughtful, whip smart, and just amazing staff than Harper. I live in Washington DC, but found the Jaguar of my dreams at Harper in Knoxville and flew there, signed the deal, and drove it home in a state of satisfied joy. Much of that appreciation goes to Harper’s talented and no nonsense Carter Turner, who made the purchase efficient, professional, and seamless. He arranged for the dealership to open on a Sunday, so I could sign the papers and drive home the most gorgeous car I’ve ever owned that same day. Seriously, Carter and Harper made the flight and hotel from DC to Knoxville worth every penny - and then some! I’d give Harper 18 stars if I could, were it not for their title clerk Ms. Elmore, who screwed up the paperwork, which ended up costing me $1700, and hours at the DMV trying to register the car but failing due to her mistakes - and then having her tell me that her paperwork mistakes were somehow my fault - which, as you might imagine, almost erased every bit of admiration and gratitude I had for Harper. Fortunately, I got into the Jaguar F-Type, forgave Harper for hiring such an incompetent and rude title clerk, thanked them for hiring such incredible sales associates like Carter, and drove off into the sunset. Trust, Harper has amazing staff and amazing cars, with fair prices and seamless buying experiences. But if they still have Ms Elmore as their title clerk, watch out!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy.
Easy. My saleswoman was extremely helpful also very pleasant young lady. I will visit her again for my next vehicle purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gary, we're delighted to hear that your experience with our team at Harper Maserati was smooth and pleasant. Looking forward to assisting you again in the future!
Harper Jaguar - Knoxville, TN: Exceeding
Harper Jaguar - Knoxville, TN: Exceeding Expectations This review details my recent experience purchasing a new 2024 Jaguar F-Pace SVR from Harper Jaguar in Knoxville, TN. Seamless Search and Purchase: Located in Chattanooga, TN, I contacted Harper Jaguar as the closest authorized dealership. Within minutes, Allen Sizemore promptly reached out and became my point of contact. Allen impressed me by not only understanding my specific needs, but also by proactively locating the exact vehicle I desired. He arranged its transfer from another dealership and efficiently pre-completed much of the paperwork beforehand. This saved me significant time and streamlined the entire buying process. Exceptional Customer Service: The dealership manager, Tommy Pulvirenti, played a valuable role throughout the process. His attentiveness and willingness to assist at key moments ensured a smooth experience. Both Allen and Tommy consistently demonstrated top-notch professionalism, making this the most pleasant car purchase I've ever had. Overall Experience: Harper Jaguar delivered a calm, prepared, and exceptional buying experience. Their professionalism exceeded expectations at every turn. Based on this experience, I will undoubtedly consider them first for any future vehicle purchases. Additionally, the dealership's positive service department reviews give me great confidence for future maintenance needs. Highly Recommend: I highly recommend Harper Jaguar in Knoxville, TN, to anyone seeking a professional and stress-free car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, we're delighted to hear that Allen and Tommy provided such an exceptional experience for you at Harper Jaguar. Thanks for the high recommendation, and enjoy your new 2024 Jaguar F-Pace SVR!
Darrel gave me great advice and service!
Darrel gave me great advice and service!!! Very prudent advice and excellent service from him always!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we're glad to know that Darrel provided you with great advice and service at Harper Maserati. We appreciate your feedback!
Darrell communicated well and ensured that both service
Darrell communicated well and ensured that both service issues were fixed on time. I highly recommend Harper's service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, it's great to know that Darrell and our service department at Harper Maserati met your expectations. We appreciate the recommendation!