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Elkins Chrysler Dodge Jeep Ram

(187 reviews)

Reviews

(187 reviews)

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Great place to purchase a new vehicle.

Kim Wilfong is the lady to call for great service and an unbeatable deal. Kim goes above to make sure customer service comes first. Kim has a great personality and great to work with. We love our new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! We'll make sure Kim sees your kind words, as well. We look forward to seeing you again when you're in for service!

Outstanding

I just want to thank Bob and the rest of the staff at Elkins Jeep! The buying process was smooth and fast! Although they were heading to a holiday party that evening they didnt try to rush the process! Bob made sure that I/we understood all of our new Jeeps features before we left the lot! No haggle prices and not pushy! I/we have & will recommend this dealership! ITS WORTH THE DRIVE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was our pleasure, guys! You were both wonderful and great to work with. Thanks so much for the kind words!

New jeep purchase

Kim Wilfong did such an amazing job helping me and my family out! I would defiantly recremend her. This place has great customer service and is like no other place I have been. So glad I decided to get my vehicle there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Jennie!

Purchased new Ram 1500 Big Horn

Purcashed a new Ram 1500 Big Horn Bob Scott was the sales rep and this is the second vechicle I have purchased through Bob and he is top notch and I couldn?t be more pleased. The dealership is also spot , they create a friendly atmosphere and a great car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Chad!

Awesome Experience at Elkins Jeep !!

Cody Kerns and the team at Elkins Jeep did an excellent job helping my wife and I get a new Jeep Renegade. We are new to the Elkins, WV area and needed a quality 4x4 for the snowy winter commute. They gave us a fair price on our trade in and we saved over $5000 in incentives on our new Jeep. I particularly like the low pressure sales staff that was patient with our questions and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Patrick! You and your wife were wonderful to work with. We appreciate the kind words. Welcome to the area!

New Dodge Truck Purchase

Kim Wilfong is a great sales rep; she was cheerful and very helpful in assisting me in finding the best deal for my new Ram truck purchase. All of the folks at Elkins Chrysler Dodge Jeep Ram were friendly and courteous. I will purchase another vehicle from them in the future. I encourage anyone interested in a new or used vehicle to first check with the good folks at Elkins Chrysler Dodge Jeep Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave the review. Enjoy your new Ram!

Car buyer

Second time buying from Gary both times top shelf service

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Cindy!

Jeep Renigate

we lv the Jeep Ren. it is grate, & we appreciate Gary Shoemaker who showed us the car we wanted, & worked everything out for us, thank u Gary, job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Keith! It was our pleasure. Enjoy your new Renegade!

Used Truck Purchase

Kim Wilfong did a wonderful job assisting us with our purchase. She was very knowledgeable and made the car buying experience a pleasant one. I very much appreciated that they didn't play games like many other car dealerships. They quoted a very competitive rate on the truck from the start. The folks that did the paper work on the purchase were also friendly and pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Jeff! We'll pass on your kinds words to Kim and the F&I team. We appreciate you choosing Elkins Auto!

Customer

Kim Wilfong was my sales representative. I had purchased a Jeep Compass in 2015 and I loved the 2018s as soon as I saw them. Kim had also assisted me with that purchase and I knew she would be just as helpful this time. Kim is awesome!! Her knowledge of vehicles and the buying process is nothing short of amazing. Her enthusiasm makes her stand out and makes you want to buy a vehicle from her. Five stars for her all day every day!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Lisa! Kim is indeed fantastic, we're glad she's a part of the team. This review will make her day. Enjoy your new Compass!