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(394 reviews)

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Positive experience!!

Very pleasant staff from start to finish. Made the buying experience easy and painless. Josh was extremely helpful and on point with his information. Didn’t pull any punches, very straightforward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Patience was our virtue

Very patient with all the criteria we were looking for. Jesus was our salesman and he used every outlet to get us the best deal!! Love our Mazda CX 5!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team work

Although Savannah was new, she was great to work with. When she didn’t know the answer, she found out for us or let us speak directly with another professional. From service to financing to manager, there was great team work. Walked out with a very competitively priced vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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James Joseph with internet sales could not have made it

James Joseph with internet sales could not have made it easier. I had no intention of purchasing a vehicle while in Cleveland on other business, but the vehicle was perfect, my conversation with James on the specifics of the vehicle went great, and the dealer had priced the car extremely competitively. Thanks to James, I drove the 360+ miles home instead of flying. It was well worth it. He walked me through the process and took care of the details so well that when I arrived to pay and take possession, the paperwork took less than an hour. The vehicle was exactly as described and everything I was told about it was backed up in writing. The entire experience could not have gone better. I wish more dealerships had people like James.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Why Go Anywhere Else?

Purchased new CX-30 Premium Plus AWD turbo from Classic Saturday. Went for Lexus but came home with a great car. Definitely ask for Kevin in sales. He will find your car, does a great walk around explaining all features and knew more about the car than me. I like that. Fair deal on trade, just a really good experience all the way around. I definitely would get Kevin as your sales consultant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful throughout process and no pressure.

Very helpful throughout process and no pressure. Once we decided to purchase, the final paperwork was completed very quickly. Bryan did a great job explaining all the options in my new car and contacted me twice to answer any questions. This is my 3rd Mazda from Classic. L

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Simple easy car buying process

I was in a position to have to find a car in a short period of time and Josh helped me make this happen! He even came for an unexpected ride to show my dad a car, his attitude was more then easy going! He made the experience so much better then your typical car buying one. I appreciate his patience and professionalism! I’d come back and refer other people looking to buy a car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchasing a 2023 Mazda CX 5

Great experience at Classic Mazda in Mentor Ohio. Rachel the sale person was amazing and wonderful. Very helpful to details and very friendly. Overall very sa with Rachel and the stuff members. Great purchase and great people. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best dealer around

It has always been a pleasure doing business here. Bryan is so friendly helpful and efficient! We get the best deals on the best cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rachel at Classic Mazda was a wonderful sales person and

Rachel at Classic Mazda was a wonderful sales person and very professional to work with. Rachel was very responsive but not pushy. Rachel and her manager patiently worked to meet (and did meet) the financial terms that I wanted for my lease. I am very happy with the great treatment I received from Rachel and her team at Classic Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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