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Smart Motorz

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)
Visit Smart Motorz
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 10:00am–6:00pm
Tuesday 10:00am–7:00pm 10:00am–6:00pm
Wednesday 10:00am–7:00pm 10:00am–6:00pm
Thursday 10:00am–7:00pm 10:00am–6:00pm
Friday 10:00am–7:00pm 10:00am–6:00pm
Saturday 10:00am–7:00pm 10:00am–6:00pm
Sunday Closed Closed
(253) 236-3166 (253) 236-3166

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very gracious and helpful!

We had a great experience with Rafik and we're easily able to purchase an affordable and safe vehicle for our family. I only rated them 4 stars because I give everyone room to improve, but we would gladly return to Smart Motorz for a car purchase in the future. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lena, Thank you for choosing Smart Motorz for your purchase. It was a great pleasure working with you on that deal. Appreciate your input. Happy holidays to you and the family. Sincerely Smart Motorz

Value and quality from a dealer you can trust!

After visiting several dealerships, I returned twice to view a Mercedes and decided finally to buy it. Rafik answered all of my questions with an obvious passion for the vehicles he sells. This dealership knows what they are doing and this was the lowest pressure, most trouble free purchase I have ever experienced in many years of vehicle purchases. Do yourself a favor and check out their inventory. I'm confident, you will be very please with how you are treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shane, Thank you for your review, we are happy that you gave us the chance to serve you. Sincerely, Smart motorz

2006 Toyota Tundra Limited

My husband and I drove from Northern California to Kent, Washington because of the excellent internet ad and deal that we got at Smart Motorz. Everything that was advertised was correct and the truck was worth every penny. We have been shopping for a low mileage used Tundra and this deal was worth our trip. My husband was smiling every time I passed him driving home on I-5. We really appreciate the time the dealer took with us and there was a minor slip up with the key less entry key that was missing and this dealer offered to order us one. We were then assured that we were dealing with a reputable dealer with that offer to make us happy. We would definitely tell anyone shopping for a car or truck on-line that this transaction was so worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Debbie, I hope you had a safe trip. Thank you for your input, as promised we will send you the key once it is delivered. Appreciate your business. Sincerely, Smart Motorz

2005 Honda CR-V

Might seem like an unlikely place to buy a used car, but my daughter and I were quite pleased with Kamal and his little car lot. The vehicle was clean, well cared for and priced below the others we had seen. All of the vehicles on the lot were low mileage and in great condition. We felt no pressure to buy and the car sold itself. We received a reasonable trade in value as well. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Mark, it was a pleasure doing business with you.

Professional, Honest and Great Service

Purchased a BMW X5 at Smart Motorz with the best ever purchasing experience! Great customer service and professional, no pressure at all. I highly recommend going there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Alex, it was a pleasure doing business with you.

Satisfactory purchase-left with a smile

Purchased a used car from Smar Motorz. Rafik assisted me throughout the buying process, was extremely pleasant, professional and courteous. I really like the integrity of him and his brother. They are running an honest business- not selling junk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Marty, it was a great pleasure doing business with you.

Great buying experience.

About 6 months ago we purchased a Toyota Highlander here for a great price. The previous car we bought from somewhere else was a lemon so we were nervous. It was a low pressure experience and they have their own mechanic. We had it checked out by our mechanic also just to be sure and he said it was in great shape. We have had no problems and love our Highlander.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

We came across Smart Motorz while shopping for a Toyota Prius. They had a 2006 Toyota Prius on the lot for a great deal, so we decided to check it out. Immediately upon arriving on the lot we were met with great customer service and went for a quick test drive. After our enjoyable ride we felt this Prius was the one, we started the paperwork with Kamal. We were very pleased with the excellent step by step explanations while signing the paperwork and felt there was transparency throughout. Smart Motorz doesn't just want to sell cars and forget about you, they want make sure everything works out, so they offer a lifetime of oil changes to make sure that all runs smoothly with you and your car. Thank you again Kamal. We would highly recommend Smart Motorz without hesitations!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Superb Customer Service

I went down just to look at the 2007 Volkswagen Rabbit. I was looking for a commuter car and wasn't in a rush. Rafik was such a professional and put me at ease. I was a little hesitant, but he explained the costs, fees, and taxes to me. They were able to work with me on the price of the car and make a deal. He showed me my cars retail value and clean CARFAX history. They offered me so much more than what any other car dealership could have offered: 2nd car key, car services for my other vehicle, and free oil changes for the life of my car while I own it. That itself was a selling point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service/ Quality cars

Recently, I purchased a car from this dealership; best car purchasing experience. Customer service from both gentlemen was excellent - including geniune characters, no pressure, informative, and professional. The lot has a quality selection of cars. I highly recommend this car dealership, as it certainly meets/exceeds expectations for a positive car buying experience. Thank you Smartz Motorz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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