Reviews
Came up from Maryland to get this car.
Came up from Maryland to get this car. Katie was great working with the family and i, we took the whole family on the test drive and tested all the bells and whistles. They gave us a great price and we would work with them again in the future.
Came up from Maryland to get this car.
Came up from Maryland to get this car. Katie was great working with the family and i, we took the whole family on the test drive and tested all the bells and whistles. They gave us a great price and we would work with them again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rose, thanks for your great review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My wife & I had a great experience, though it was a very
My wife & I had a great experience, though it was a very busy sales day, Tim made it a very smooth transaction. The car was great & reasonably priced. Thanks Tim!!
My wife & I had a great experience, though it was a very
My wife & I had a great experience, though it was a very busy sales day, Tim made it a very smooth transaction. The car was great & reasonably priced. Thanks Tim!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, We are so glad that you put your trust in us and had such a great experience with Tim! Please know that our entire team is here for you and will be happy to assist if you need anything in the future.
Erica and Joel were absolutely fantastic to work with.
Erica and Joel were absolutely fantastic to work with. Friendly, fast and would recommend them to everyone. Signed and left within 40 minutes.
Erica and Joel were absolutely fantastic to work with.
Erica and Joel were absolutely fantastic to work with. Friendly, fast and would recommend them to everyone. Signed and left within 40 minutes.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Very impressed with the entire experience.
Very impressed with the entire experience. Will use them again and referral anyone I can to do business with them
Very impressed with the entire experience.
Very impressed with the entire experience. Will use them again and referral anyone I can to do business with them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shane, thanks for your praise and kind comments about our team. As one of our valued clients, we want to sincerely thank you for buying your car here and we hope to see you again down the road!
Concierge service is awesome Kolton was awesome.
Concierge service is awesome Kolton was awesome. Joel was awesome. Thank you for a smooth transition.
Concierge service is awesome Kolton was awesome.
Concierge service is awesome Kolton was awesome. Joel was awesome. Thank you for a smooth transition.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Darla, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
On Sept 14, 2024 I purchased a Used Cadillac XT5 from
On Sept 14, 2024 I purchased a Used Cadillac XT5 from Faulkner Cadillac, Mechanicsburg, PA ... I rate this dealership, salesman, all supporting staff and the overall buying experience as a '5 Star' transaction. On a scale of 1 to 10, I rate this a solid '10' ... The professional way I was treated by Koltin Gettle the Salesman and his associates was a pleasant experience. I will definitely recommend Koltin Gettle and Faulkner Cadillac to my friends and family!
On Sept 14, 2024 I purchased a Used Cadillac XT5 from
On Sept 14, 2024 I purchased a Used Cadillac XT5 from Faulkner Cadillac, Mechanicsburg, PA ... I rate this dealership, salesman, all supporting staff and the overall buying experience as a '5 Star' transaction. On a scale of 1 to 10, I rate this a solid '10' ... The professional way I was treated by Koltin Gettle the Salesman and his associates was a pleasant experience. I will definitely recommend Koltin Gettle and Faulkner Cadillac to my friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!
We had an awesome and amazing experience dealing with
We had an awesome and amazing experience dealing with this dealership during the purchasing of our car. From the initial phone conversation to last mile of driving our new vehicle off the parking lot, Tim W. was there to ensure that we got the best customer care and experience. We like the team and we are willing to always come back whenever the need arises.
We had an awesome and amazing experience dealing with
We had an awesome and amazing experience dealing with this dealership during the purchasing of our car. From the initial phone conversation to last mile of driving our new vehicle off the parking lot, Tim W. was there to ensure that we got the best customer care and experience. We like the team and we are willing to always come back whenever the need arises.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephen, Thank you sincerely for choosing to buy your new vehicle from us and thank you for this kind feedback and high star-rating as well. It truly means the world to us. Please let us know if you have any additional questions about services you received and thank you again for choosing Faulkner Cadillac Mechanicsburg!
My experience was very good!
Rick did a fantastic job of helping me and answering my questions. I highly recommend him.
My experience was very good!
Rick did a fantastic job of helping me and answering my questions. I highly recommend him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to leave such positive feedback about your experience Beth. We hope to be of service to you again! Take care!
New car
Awesome crew great experience quick and easy very friendly
New car
Awesome crew great experience quick and easy very friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommendable dealership
I bought my Cadillac Escalade ESV 2019 from this dealership and I can highly recommend them to anyone. I spoke with Candy first who passed me on to Scott and he was incredibly helpful throughout the entire process. Joel from finance is great too. Absolutely 10 out of 10 experience.
Highly recommendable dealership
I bought my Cadillac Escalade ESV 2019 from this dealership and I can highly recommend them to anyone. I spoke with Candy first who passed me on to Scott and he was incredibly helpful throughout the entire process. Joel from finance is great too. Absolutely 10 out of 10 experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase