Reviews
All Cadillac Employees Robert Basil Southwestern blvd in
All Cadillac Employees Robert Basil Southwestern blvd in Orchard Park were professional and kind. They made my service experience very good.
All Cadillac Employees Robert Basil Southwestern blvd in
All Cadillac Employees Robert Basil Southwestern blvd in Orchard Park were professional and kind. They made my service experience very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, we are here for our customers always!
We had a wonderful experience.
We had a wonderful experience. Heather was wonderful and made everything so easy. George was also great! Heather explained everything and made us feel very comfortable asking questions and explaining everything to us as George was We have been very happy with everything and so happy we went to Buick Cadillac for new car. Will certainly recommend to everyone we know! Thanks Heather and George!
We had a wonderful experience.
We had a wonderful experience. Heather was wonderful and made everything so easy. George was also great! Heather explained everything and made us feel very comfortable asking questions and explaining everything to us as George was We have been very happy with everything and so happy we went to Buick Cadillac for new car. Will certainly recommend to everyone we know! Thanks Heather and George!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and kind words about Heather and George!
Wonderful experience
We had a wonderful experience
Your welcome. We'll served
I needed a state inspection.
I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!
I needed a state inspection.
I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review Pete! Glad we could get you in and out!
I’ve leased or bought 4 vehicles from Robert Basil over
I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.
I’ve leased or bought 4 vehicles from Robert Basil over
I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Larry for your great review! We think Madison is pretty awesome too!
Josh was great!
Josh was great! I called in morning...to pickup windshield wipers...picked up later in the day....and Josh helped to remove the damaged wipers and put on the new ones, he didn't have to do that. I appreciative the help and kindness. Thank you Gina Tedesco
Josh was great!
Josh was great! I called in morning...to pickup windshield wipers...picked up later in the day....and Josh helped to remove the damaged wipers and put on the new ones, he didn't have to do that. I appreciative the help and kindness. Thank you Gina Tedesco
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so glad Josh was so helpful to you GIna!
Did dealership listen to me I brought it to you because
Did dealership listen to me I brought it to you because the dealership I bought it from wouldn’t listen to me. I needed a ride back-and-forth to my house and it was excellent. I enjoyed the gentleman that drove me. He was very safe and courteous thank you again for your service.
Did dealership listen to me I brought it to you because
Did dealership listen to me I brought it to you because the dealership I bought it from wouldn’t listen to me. I needed a ride back-and-forth to my house and it was excellent. I enjoyed the gentleman that drove me. He was very safe and courteous thank you again for your service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy you had such a great experience with our service department!
Excellent sales people and they did a great job getting
Excellent sales people and they did a great job getting me on my way in a timely manner
Excellent sales people and they did a great job getting
Excellent sales people and they did a great job getting me on my way in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind works Doug!
Although I didn't purchase a vehicle from Bobert Basil
Although I didn't purchase a vehicle from Bobert Basil GMC ,they were easy to deal with and very accommodating. I would definitely select them in the future should the need arise.
Although I didn't purchase a vehicle from Bobert Basil
Although I didn't purchase a vehicle from Bobert Basil GMC ,they were easy to deal with and very accommodating. I would definitely select them in the future should the need arise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the great review Duane and we hope to have you back as a customer in the future!
Zoe (our sales person) was excellent and provided the
Zoe (our sales person) was excellent and provided the attention and care that we needed in the lease of our new Buick Envision. I would strongly recommend her to any and all that I find looking for a new vehicle. When my lease expires I will also return to Robert Basil and work with Zoe again. Zoe is truly worthy of recognition for the service she provided. Didn't really work with any of the individuals you ask me to rate below! Zoe handled everything except the final financial dealings. The person that performed this task is not listed below but he was also very helpful.
Zoe (our sales person) was excellent and provided the
Zoe (our sales person) was excellent and provided the attention and care that we needed in the lease of our new Buick Envision. I would strongly recommend her to any and all that I find looking for a new vehicle. When my lease expires I will also return to Robert Basil and work with Zoe again. Zoe is truly worthy of recognition for the service she provided. Didn't really work with any of the individuals you ask me to rate below! Zoe handled everything except the final financial dealings. The person that performed this task is not listed below but he was also very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! Zoe is the best!
Professional staff always focused on the customer Work
Professional staff always focused on the customer Work done on time Go the extra mile on service
Professional staff always focused on the customer Work
Professional staff always focused on the customer Work done on time Go the extra mile on service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review!