Gray Chrysler Dodge Jeep Ram

Pleasant atmosphere and exceptional customer service. Pleasure doing business with Luis and Kevin. Drove away in our fabulous new vehicle. What’s not to love?!?!

Excellent experience from the time we walked in the showroom. Louis made us feel comfortable. We had bee looking at dealers from Philadelphia to Scranton. Found the grand Cherokee we liked on line. Stopped in…. The rest is history, it’s sitting in the driveway! Love it. Thank you, Louis & Kevin.

I had a great experience at Gray CJDR. From the start, communication was quick, clear and consistent. Leigh at the front desk made me feel welcome right away. Roberto Montiel was my salesman he kept me updated throughout the process, making everything smooth and easy. I found the vehicle I wanted, and the team made it happen for me, they made sure it was cleaned, fully serviced, and with a full tank of gas. I also appreciate Kevin and the rest of the team for their attention to detail and professionalism. I highly recommend Gray Jeep for their excellent service, hassle-free and straightforward experience.

Friendly polite made it as painless as possible. Fair deal and was able to get me extended warranty

Salesman was Luis. He was very helpful and answered all of my questions honestly. Very happy with my new truck. I will recommend this dealership to friends.

Service is Awful and over priced this is why they lost the Cadillac dealership. Don't wast your time. I replaced a air suspension pump six days prior only to be told I needed a new pump for nine hundred installed and they would start there xxx. It ended being a loose connection Cost $ 146.00

We were new to the area and needed state inspection within a week. A nearby mechanic was too busy to take our car that quickly, so we tried calling Gray Chrysler. Gray was able to get us in within 2 days. Staff was friendly and appointment took only an hour. No hard sell on additional services that I usually get at dealerships. I requested an oil change which they completed. No other work needed for inspection. We will use Gray again.

Worse experience!!! High turn over rate of people in show room...Took 7 visits to complete a buyout for a Lease! Do not reply to emails, make appointments then tell you they didn't know about, or the person you need was not there that day. Took 3 hours to complete the buyout process and that was after we secured a buyout loan on our own and had all the checks. They only needed to complete some paperwork. Stay away take your business elsewhere!!!

Worst experience ever!! Lies and jerk you around. Have a HIGH Turnover rate is showroom. Took 7 visits to showroom to do a Lease Buyout... tell you the person is t there to do paperwork, cant get info at this time, do not do buy outside at end of month, do not answer emails, make appointments and then not there when u show up ...Blow u off as soon as they find out you dont want anything they trying to sell. Took 3 hours on last visit to do buyout paperwork, not like they had a bunch of people in the show room, this is After we did all the work ourselves to secure a loan. Always have hidden fees!!!

We are about to head down to their store. Since because of all the negative comments. I'm sure that they will treat us like that too. I am sorry .