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Crain Buick GMC of Springdale

(115 reviews)
Visit Crain Buick GMC of Springdale
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (479) 316-0394 (479) 316-0394
Used (479) 316-0403 (479) 316-0403
Service (479) 316-0413 (479) 316-0413

Reviews

(115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Crain Buick GMC of Springdale

Pleased with dealership. Bought two new vehicles there in 2014.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, Get it done attitude

I was getting an oil change and decided to get a level-up kit installed. The guys said no problem we will get it done. I am very satisfied with the way the truck looks, drives, and rides. I even stopped back in the next afternoon and told them, "I don't usually brag on service department but in this case I will." Great job. Keep up the good work and I will keep coming back. Fred Jarrett

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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very nice and helpful

I've been having a lot of issues with my car lately and money is very tight. I come to Springdale every other week for work, so I decided to try them out. The guy in there was very helpful and helped me prioritize what needed to be fixed immediately and what I could wait on. I'm going there from now on!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good guys...I'll come back

Bought my car at another Crain dealership but always go here to get any work done. I rarely post reviews but they were so nice and helpful this week I thought I'd give somebody some kuddos! Highly recommend these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love Their Service Department

I dropped my car off for service, and I was treated great! I have always had nothing but great experiences with this service department. I encourage all of those I know to use this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Helpful Service Department

The service advisers are very helpful. I always have a good experience when I bring my SUV to Crain Buick GMC for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service customer

Great experience. Got my car fixed quickly. I would definitely recommend their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service!!! & Above and Beyond Staff!!

Went in Saturday with my head hanging and my tail between my legs because of a very Bad Deal at a Bentonville New Dodge Dealership. The Crain Team got me out of that vehicle that I did not like or want and Austin Moreno and his team got me the best deal and got me into the vehicle I wanted. Thank you Crain Team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service, excellent staff!

I purchased my Terrain one year ago, and have continued to come back for all of my service work ever since. The staff make you feel like part of the family, not just another customer. My salesman, Tim Schmoker, even stayed past the normal closing time to help me understand all of the features on my new Terrain. It was by far the best car buying experience I have ever had. The same can be said about the Service department; Jake Wheeler has always answered all of my questions and been polite and friendly. I wouldn't go anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Always the best service from Crain Buick GMC of Springdale. As always I called for an issue I was having and they were able to get me right in and repair my Acadia in no time. Thanks a lot. I will continue to bring both of our vehicles to you all and tell everyone how great you are.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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