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Mini of Des Moines

(37 reviews)

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

The overall experience was great. The staff knew the product well. All questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oil change

Great experience they did what they said they were going to do and more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

doudstone@yahoo.com

They are the best. They have my best interest in mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Chuck, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Routine maintenance

As always an outstanding job done on time and the car was cleaned prior to delivery . Thank you !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Mini of Des Moines

Jeremiah S. provided great service. worked my 'unexpected' repair into their very busy schedule. Much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Des Moines. If you're ever in need of more help, please let us know!

Willis Mini Cooper

Great customer service. Friendly staff. Always ask if we need a loaner car while in the city while service is being performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Peggy, we really appreciate your feedback! We look forward to your next visit! Take care!

Awesome service

I always get personalized service from Mini of Des Moines

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Elaine, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, MINI of Des Moines

Mini Cooper

Treated me great, had a loaner for me to use, they do great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Colleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

good service

Replacement of two CV joint boots and an axle seal done well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

New Car

Everyone we worked with were very helpful and did a Great Job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!