Mercedes-Benz of Loveland

I completed an online service appointment request explaining the specific issue I am experiencing with my vehicle and never got a response. I am all of a sudden getting emails from the dealership with regards to buying their vehicles. Not a great start at all.

Brought my car in so have an ignition replaced. They had my car for three weeks once I finally did get my car back. My rear view mirror feel off on the drive home. My steering buttons no longer worked and my steering wheel was put back on crooked. Had to bring my car back after having it back for less than 12 hours. The service manager called me a liar and that my issues with my mirror falling down was ?unrelated? to the repair that they performed but they will look at my car for the steering wheel issues. After a week of getting the run around and hearing nothing concerning my comeback I had no choice but to call the corporate hotline phone number only then was my car looked at and fully corrected as it should of been the first day I picked it up.

Excellent experience !! Best mb dealerships to buy and service . No pressure at all on buying at dealership , with great management and salesperson !! Excellent auto condition

75,000 mile service and repair tire pressure monitor. Check all systems. Provide a loaner 2025 same model. Clean entire car. Lowered rating due to high cost.

Staff was professional. Shop and showroom were clean and comfortable. Service was efficient. Work was completed on time and no surprises. Getting a lease vehicle was fast and straightforward.

1st Class service start-to-finish! Maintenance was thorough and completed on time. Communication updates were appreciated throughout the day. Vehicle was returned clean and refreshed. No surprises, Highly recommend Loveland Mercedes for your service needs!

Car was in for A/C troubleshooting, checked out OK. B service performed. I have used M-B Loveland exclusively since acquiring this car because they are professional and reliable.

Excellent service, extremely professional, immaculate shop, very thorough, and done on time! We would 100% recommend this shop! Stop in and visit if you?re in need of a new vehicle or service.

Service Department is always spot on. Maybe a bit slow, but always completed with white gloves. I appreciate the porter service as well-great group at MBL

Exceptional experience. Ray in sales, Jonathan in finance and Brian - new car manager, were all a pleasure to work with. We drove 120 miles round trip twice to purchase from MB Loveland and it was well worth it.