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Auto Collection of Murfreesboro

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (265 reviews)
Visit Auto Collection of Murfreesboro
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(615) 692-1646 (615) 692-1646

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Collection of Murfreesboro from DealerRater.

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extremely responsive and got more than I expected

Dealing with Pele and Daniel, I could not have been more pleased - with the prompt responses to questions and concerns before and after the sale - even after they had my money! Everything they said of the car, they delivered. I purchased this car sight unseen and with trepidations. It was part of a trade-in. They gave me the same trade-in value as the other dealers. The delivery service dropped off my new Tesla in immaculate condition and picked up my car without issue. All great people with whom to work. THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience with the dealership!

I purchased a Hyundai, Veloseter from Auto collection of Murfreesboro. I received great customer service.the staff was friendly and made certain that I got the best deal. The car is in excellent condition and runs great. I would definitely purchase from Fred and his staff again. Thanks, Tim K.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tried to ask questions about one of their vehicles listed...

Tried to ask questions about one of their vehicles listed on Facebook marketplace and was basically told to go elsewhere. I'll be sure to tell everyone I know what kind of place this is. I'd steer clear of these guys if you're looking for an easy place to do business with. There are tons of other options when it comes to buying a used vehicle. These guys obviously do not want to make buying a vehicle fun and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

I think it would be fair to expose who you are and what you do for a living when you attack our company on every platform you subscribe to in a very unfair, one-sided manner. You bully people and businesses on the internet. This internet troll that is in the automotive industry inquired about a very unique vehicle we have, and was speaking with an individual that directs customers where they need to go to get specific questions answered about our vehicles. When the individual tried to get more information he starting being very condescending and rude. When one of our employees tried to reach out to him he continued his combative form of questioning so we decided to end the conversation. As a result, he went on every advertising platform we use and that he works with every day to attack us. Our reputation speaks volumes for the service we provide. His characterization is an unfair one so please read his posts and take them for what they are.

Uncooperative and unwilling to answer questions

Tried to ask questions about one of their vehicles listed on Facebook marketplace and was basically told to go elsewhere. I'll be sure to tell everyone I know what kind of place this is. I'd steer clear of these guys if you're looking for an easy place to do business with. There are tons of other options when it comes to buying a used vehicle. These guys obviously do not want to make buying a vehicle fun and enjoyable.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Hans Niknejad | Owner | autocollectionofmurfreesboro@gmail.com

Fantastic experience!

To say that my experience with this business was excellent, is an understatement. I was in the market for a pickup truck and ran across a very nice vehicle online, at this dealer. I am always stressed and anxious when working with dealers and frankly, despise the experience. Well, the team at Auto Collection changed my view. There are good people in auto sales and the entire team is top notch. I would call out one person that helped us, but in reality, it was more like six. From the person who moves vehicles and cleans, to sales, to finance, they were all great. They were all very helpful and knowledgeable and I really couldn’t tell who actually sold the vehicle to us. Reality, they all did! The deal was done while chatting on the couches in the lounge. Hands down, the most comfortable, no stress, best vehicle buying experience I’ve ever had. I was able to get more options and better package on this vehicle than the one I was looking at from a dealer across town. Also, got this vehicle at a much better price. They stood behind everything they said they would and took care of a couple of minor issues (cosmetics) with no questions asked. I am a local to this community and didn’t realize such a gem was right in my back yard. My sister has also purchased here and had an excellent experience too. Looks like our family has found the team that we will be using for years to come. Keep up the good work and glad to have you in my community.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional

I am in love with my platinum Nissan Murano. I drove from Germantown, Tennessee to see these guys and they are fabulous! Ask for David!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy

Great customer service and even better quality cars they took care of everything and made the process smooth as possible for sure going to go back and recommend everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant purchasing experience

Overall very pleasant and honest purchasing experience. Our primary contacts were with Ryan and Daniel and as such we appreciated their relaxed but forthright manner. Buying a car "sight unseen" caused me to be a bit apprehensive. However, Auto Collection, made the process seamless and Ryan provided an accurate representation of the 2014 Land Rover LR2 we purchased. Good people and would not hesitate recommending Auto Collection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and honest service

Best dealership I've ever been to. They are not pushy or trying to rush you into a sale. They gave me a fair price on my trade, unlike a couple of other appraisals I had with other dealerships. I will definitely be a repeat customer with them the next time I buy a car and I've never left a dealership and been able to say that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best decision I ever made!

Hans and his team were phenomenal at working with my budget, helping me find a car I would love, and working hours to find me the perfect loan! I am so happy with my decision to purchase with Auto Collection of Murfreesboro and it will not be the last car I purchase from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Hans Niknejad | Owner