Reviews
Recently purchased a 2025 Lexus ES 350 from Joe Dinger.
Recently purchased a 2025 Lexus ES 350 from Joe Dinger. The process was seamless and Joe was great to deal with. Would definitely recommend him and the dealership to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Joe made your experience seamless at Herb Chambers Lexus of Hingham! Thank you for recommending us, and enjoy your new 2025 Lexus ES 350!
His’s the nice guy, he did good job, I like this car, I
His’s the nice guy, he did good job, I like this car, I will take my friend there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Herb Chambers Lexus of Hingham, Jennifer! Our team is always happy to assist you.
Great salesman.
Great salesman. Love my new Lexus. Looking forward to driving many miles in the coming years!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pam, thank you for sharing your support of Herb Chambers Lexus of Hingham!
Excellent Service!
Excellent Service! James was very knowledgeable, responsive and a pleasure to work with. We highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're delighted to hear that James provided excellent service at Herb Chambers Lexus of Hingham. We appreciate your recommendation and look forward to serving you again in the future!
I do not feel welcome there.
I do not feel welcome there. I do not see any enthusiasm in customer service
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Rose - Reviews are very important to our business. We use them to learn from our mistakes and improve the experience for the next guest. If you're willing, I'd love to hear more about what happened during your visit. Please consider reaching out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com
Caren was extremely knowledgeable, personable, and caring
Caren was extremely knowledgeable, personable, and caring throughout the purchase of my 2025 LX 600.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sue, your kind review of Caren warms our hearts! Thank you from the Herb Chambers Lexus of Hingham Team. Enjoy your new 2025 LX 600!
Beware if you are leasing with this dealership!
Beware if you are leasing with this dealership! They won't send the lease to you in advance to review it and pressure you to sign it when you go to the dealership. They overcharged me $5,200 on a three-year lease and dragged their feet about rectifying the "errors." There were multiple mistakes - the year of the car, the residual value, the gross capitalized cost, and the down payment were incorrect. It took three leases to get it correct and no one could explain the "errors." I had to make countless phone calls to get them to take any action and they never followed through with promises to get back to me. After the lease was finally corrected, it took two months to get it processed with Lexus Financial. It is the first time I leased a car and it's been a very frustrating experience. If you plan to lease, be sure to have a CPA or attorney who is knowledgeable about leases review it before you sign. Mary
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Your experience sounds incredibly frustrating, and I apologize for the inconvenience you faced during your leasing process. We strive to ensure transparency and accuracy in all our transactions, so it's concerning to hear about these issues. If you're open to discussing this further or need any additional assistance, please reach out at your convenience. Thank you for bringing this matter to our attention; we value your feedback greatly. Patrick Chahwan - General Manager - pchahwan@herbchambers.com
I recently purchased a GX 550 from Lexus of Hingham, and
I recently purchased a GX 550 from Lexus of Hingham, and I couldn’t be more happy! This is my second purchase from Lexus of Hingham and once again my experience was outstanding. From start to finish, the entire experience was seamless and enjoyable. My Sales Consultant Afif Saliba was very helpful, knowledgeable, and patient. He took the time to thoroughly explain all the features of the car and answered all my questions. Not only was he fantastic to work with, but the entire sales staff was friendly and easy to collaborate with. Overall, it was truly a positive experience, and I highly recommend Lexus of Hingham to anyone in the market for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Romy, thank you for your continued trust in Herb Chambers Lexus of Hingham! We're delighted to hear that Afif and our team provided another outstanding experience. Enjoy every moment with your new GX 550!
The GM Patrick and sales consultant Saeed were absolutely
The GM Patrick and sales consultant Saeed were absolutely fantastic. Highly recommend them to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We're delighted to hear that Patrick and Saeed provided fantastic service at Herb Chambers Lexus of Hingham. We appreciate your support!
1st time client.
1st time client. Winning loyalty is not easy with me. You have my loyalty, now it's up to you to keep and sustain it. See you again soon.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim, we're delighted to have earned your loyalty at Herb Chambers Lexus of Hingham! We look forward to seeing you again soon and continuing to provide excellent service.