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Meet Trevor Oetter

Trevor Oetter headshot
Lot Attendant
(8 reviews)

Reviews

Excellent service at Volkswagen of Duluth!

Excellent service at Volkswagen of Duluth! Friendly staff, timely repairs, and always keeping my vehicle up to service at a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're so glad to hear you appreciate our friendly staff, timely repairs, and great service value. Keeping your vehicle in top shape is always our priority. We look forward to seeing you again!

Volkswagen of Duluth always provides exceptional service

Volkswagen of Duluth always provides exceptional service with knowledgeable staff prompt assistance, and a seamless customer experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re so glad to hear that you consistently experience exceptional service with our knowledgeable staff and prompt assistance. Providing a seamless customer experience is always our goal, and we truly appreciate your support. We look forward to serving you again soon!

Fast, friendly, informative, fair.

Fast, friendly, informative, fair. There is a special energy you feel when you are first greeted. The entire team cares about every customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful 5-star review! We're so glad to hear that you felt welcomed and well taken care of from the moment you arrived. Our team works hard to create a positive experience for every customer, and we're thrilled to know that it made an impression on you. We truly appreciate your feedback and look forward to serving you again soon!

They were very nice and helpful.

They were very nice and helpful. They even washed my car for me. I would definitely recommend this dealership to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a positive experience with our Service Department. It’s great to know that our team was able to help and even take the extra step of washing your car. We truly appreciate your recommendation and look forward to serving you and your friends in the future!

Service people were very friendly and they did a great

Service people were very friendly and they did a great job working on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the work done on your car. If you need anything else or have any questions, don't hesitate to reach out. Safe driving!

Timely and convenient.

Timely and convenient. Friendly service and appreciated the reminder of the current service interval. I am concerned over unknown cause of coolant level

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback on your recent visit to VW of Duluth. We're pleased to hear that you found our service timely and convenient and that our team was friendly and proactive about your service reminders. Regarding your concern about the coolant level, we take such matters seriously and would like to ensure everything is in perfect order with your vehicle. Please feel free to visit us again or contact our service department so we can take a closer look and address any issues to keep your vehicle running smoothly. Your safety and satisfaction are our top priorities!

I bought tires for our Audi SQ5.

I bought tires for our Audi SQ5. The service was exceptional. I will go back to them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had an exceptional service experience with us! We're thrilled that you chose us for your Audi SQ5's new tires and that everything went smoothly. We look forward to welcoming you back in the future for any of your automotive needs. Thank you for your trust and your kind words! Safe driving!

Dealership was very professional with a very quick

Dealership was very professional with a very quick turnaround on our Tiquan. Communication was top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a positive experience with your Tiguan service at VW of Duluth. Our team strives to provide efficient and professional service, and we're glad we could meet your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!