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Salt Lake Valley Chrysler Dodge Jeep Ram

(735 reviews)
Visit Salt Lake Valley Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (801) 935-8050 (801) 935-8050
Used (801) 853-8372 (801) 853-8372
Service (801) 935-8108 (801) 935-8108

Reviews

(735 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salt Lake Valley Chrysler Dodge Jeep Ram from DealerRater.

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Great service and staff

Everything was fast and the staff was very polite. Survey however shouldn?t be required to have a minimum number of words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Salt Lake City Utah

Efficiency and friendliness are top priority at this dealership. I won?t go anywhere else. Of course unless I move. Christy Ben?s over backwards to make sure all of her customers are taken care of properly. And the other desk writer Brandon can multitask like no one else?s business helping one customer asking another customer if they have been helped, assisting them in anyway shape or form as needed. This store is seriously too notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent staff

no pressure painless very helpful staff,very clean building,brad cory @randy were very helpful thru the entire process. and showing us the workings off the options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone that assisted us were very helpful.

Darin Jolley and Corey Liddiard really worked with my husband and I. Brad was very helpful, fast, friendly, and efficient. It was a great experience working with them and we?ll gladly refer friends to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great day, but used car buyers aren't special

Sales rep, Corey, was easy going and great to work with. Everyone was very friendly. The selection was great. But even though I want buying a brand new vehicle it would have been nice to feel like I was an important customer. It would have been a nice touch to have a full tank of gas as I drove my new-to-me truck off the lot, instead of making me feel like they were doing me a favor by "only guaranteeing at least a quarter tank of gas in pre-owned vehicles". C'mon I just spent $30,000. Don't forget the small touches are whay make the experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer care

Michael was the most pleasant person I have ever interacted with at any dealership. I went to Larry h Miller and they were so unhelpful and rude however with Michael he greeted me with a smile each time and gave me the customer care and service you only hope to receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I was very happy with the service I received. The staff is Friendly, knowledgeable and timely. I will use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Organized & Speedy

Quick, organized drop off and speedy service. However, there should be a bench outside the service area for those waiting to be picked up. Overall, Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Efficiency, attention to customer needs

Efficiency. Attention to customer needs. Condition of service area, showroom, waiting area. Knowledgeable staff. Deep inventory of new vehicles across several manufacturers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast and friendly service

It was fast, efficient, extremely friendly, and personal. Every person I interacted with seemed to genuinely care and was genuinely happy. It was really awesome!! Thank you! I will be back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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