Reviews
This review is only to compliment Chris Elrod the service
This review is only to compliment Chris Elrod the service manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not his fault, I did appreciate him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re glad to know our Service Manager at Five Star Ford Stone Mountain took the time to listen and showed genuine care while assisting with your 2018 Ford Edge. Your appreciation means a lot, and we’ll be here should you need anything in the future.
Awesome experience very satisfied dealership very clean
Awesome experience very satisfied dealership very clean staff I encountered very courteous so thankful for my salesman Keyon Pitts who made it possible for me to be able to get into a vehicle he was great very respectful and super helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about our team and the service at Five Star Ford Stone Mountain. We look forward to assisting you in the future.
Great family atmosphere, low-pressure/helpful sales
Great family atmosphere, low-pressure/helpful sales staff. I drove 4 hours because of the truck I found...but will make the trip again the next time I need a vehicle because of the staff!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for visiting Five Star Ford Stone Mountain and being part of our family. We're glad the truck and our team made your trip worthwhile. Safe travels until next time.
FRAUD!
FRAUD!!! I’ve contacted the BBB, a lawyer, corporate, and the general manager. The GM is trying to get away with fraud. I’m going to the news next.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kayla, I appreciate you speaking with me and allowing me the opportunity to properly address your feedback. If there is anything else you need or would like to discuss, please feel free to reach out to me directly. Best regards, Ben Gaff General Manager Five Star Ford Stone Mountain ben.gaff@fivestaronline.net
DO BOT BUY YOUR CAR HERE!
DO BOT BUY YOUR CAR HERE! Fraud!!! I’ve contacted BBB, the corporate office, and a lawyer. The business needs to be shut down for fraud!!! Good thing I record my calls.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Kayla, I appreciate you speaking with me and allowing me the opportunity to properly address your feedback. If there is anything else you need or would like to discuss, please feel free to reach out to me directly. Best regards, Ben Gaff General Manager Five Star Ford Stone Mountain ben.gaff@fivestaronline.net
This is the very best ford dealership in the state of
This is the very best ford dealership in the state of Georgia. I have purchased four Ford Raptors from Five Star Ford and definitely live up to there five Star name.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words and loyalty to Five Star Ford Stone Mountain. Enjoy those Ford Raptors.
I Drove 5 and half hours to buy my new F-150 .
I Drove 5 and half hours to buy my new F-150 . I couldn’t get the deal or lifetime warranty no we’re else . They answered all my questions they called to make sure I was OK and safe on the drive down . They made the paperwork, smooth and fast. If you need a new vehicle, I recommend going and seeing these guys. If I ever have to have another vehicle, I’ll drive back that far .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear. We're pleased you chose Five Star Ford Stone Mountain for your new Ford F-150. Safe travels on the road ahead!
Mike was one of the best salesman i’ve dealt with very
Mike was one of the best salesman i’ve dealt with very professional and knowledgeable everything went smoothly.Tim
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that our team at Five Star Ford Stone Mountain made your experience smooth and professional. We appreciate your feedback, Tim.
I have purchased two new vehicles from this dealership,
I have purchased two new vehicles from this dealership, both times have been excellent experiences. I have recommended this dealership to friends who also have purchased vehicles with only great things to report.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recommendations and repeated trust in Five Star Ford Stone Mountain. Glad to know our team has consistently provided such a positive experience. Thank you for being a valued customer.
My experience with Five Star Ford was second to none!
My experience with Five Star Ford was second to none! I told the Sales Representative exactly what I wanted, he executed, and my Finance experience was flawless. If you are looking for a Ford, let Five Star Ford earn your business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that Five Star Ford Stone Mountain met your expectations and delivered a wonderful experience. Thank you for recommending us, providing great customer service is our utmost priority.