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Bert Ogden Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (142 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GREAT SERVICE GREAT EMPLOYEES GREAT SERVICE MGR

THE SERVICE MANAGER AND SERVICE DIRECTOR GO WAY OUT OF THER WAY TO ACCOMMODATE MY SERVICE NEEDS. THEY TREAT ME LIKE FAMILY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overall service

Customer service was fast . They worked hard to get down to the price and payment that I need to have . Explained every detail though ugly on the financing and the features of the truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Fast and friendly employees. Very helpful and overall great service. Left very happy with service. Good good good good good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Service Manager, Luis Sanchez, was very cooperative. Showed concern to solve our vehicle problem. Was very polite and apologize for our car problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

My service writer was very friendly and kept me updated The entire time. I will continue to get my service done at Bert Ogden

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service and Superior Professionalism

Knowlege and pride in the product. Integrity and honesty was a great plus as well. Most of all I got the best deal on my new Dodge Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Friendly staff & did not have to wait for a service agent. The facilities, management and service personnel are awesome. I would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing service

Service was fast and friendly. Juan is an excellent representative of the dealership. I live in Brownsville, but I rather drive to Harlingen to have my vehicle seen at this location because I know the issues will be taken care of in a professional yet friendly manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership

The great customer service and respect , got the deal I wanted and truck.I liked the way I was treated and would buy another vehicle in the future with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and great product!

Everyone worked as a team to make sure that me and my family were satisfied with the vehicle and the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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