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Kunes Chevrolet GMC of Elkhorn

(523 reviews)
Visit Kunes Chevrolet GMC of Elkhorn
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (262) 686-1029 (262) 686-1029
Used (262) 686-1028 (262) 686-1028
Service (262) 686-1031 (262) 686-1031

Reviews

(523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kunes Chevrolet GMC of Elkhorn from DealerRater.

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I lost my key fob.

I lost my key fob. This dealership charged $198 for the fob (without a hard key) and then another $175 to program the fob. I saw what looked like an identical fob on Amazon for $39. It took an hour to reprogram the fob. I felt these prices were excessive. Then of course they changed 3 percent extra because I used my charge card

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealer scheduled an appt to test drive a car for us

This dealer scheduled an appt to test drive a car for us that was in service when we arrived and we were told you could not test drive it. We wasted 2 hours of driving time! Gave them constructive feedback to not do this to future customers, and notified they took the car off of car websites, but it is still on them. Sorry Kunes, need to try harder for prospective customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, Please know your feedback is very important to us. I would appreciate the chance to speak with you about your experience with our Sales Team regarding the test drive you scheduled. At your earliest convenience, would you send me an email with your preferred method of contact? I look forward to speaking with you. Jesse Jaramillo General Manager Kunes Chevrolet GMC of Elkhorn jesse.jaramillo@kunes.com

Danny Dace, absolutely Rocks!

Danny Dace, absolutely Rocks! He found my Blazer at another Kunes dealership. We drove over. I test drove it back to Elkhorn. Perfect color, perfect price, and perfect SUV! Danny made the process sooo Easy!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

👍🏻

I love in Michigan and they delivered my truck and it is

I love in Michigan and they delivered my truck and it is a great truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service and on time as I waited.

Good service and on time as I waited. Service entrance is congested with cars and should be expanded to service customer volume

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Don’t buy here.

Don’t buy here. Sell Canadian vehicles with no warranty and they don’t explain that to you at all. Had truck 6 months and A/C didn’t not work first time I tried it. Was told I owe $2000 for new compressor because could have gone been since I owned it!! How many times do u think I ran A/C in Wisconsin during winter!! Place is a joke

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Shop elsewhere!

Shop elsewhere! Dealer has “dealer adjustments” and “Dealer added items” on all their new cars that don’t reflect on the website price. I found 2 vehicles I was interested in on their website so I decided to make the 1 hour drive on a Sunday to take a look. When I got there, there was a sticker on window stating there was a $5,500 market adjustment for a security package and Cermaplate fee. I called and asked 2 salespeople about it and they acted like they’ve never seen that foot long sticker on every car on their lot. The manager said they have to add certain things to “protect” their cars which add $1,000 to the price for things like wheel locks. I have bought dozens of new cars and trucks for me and my business from multiple dealers and I have never been to a dealer who had market adjustments on every new vehicle on their lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jamie the salesman was great to work with,the only thing

Jamie the salesman was great to work with,the only thing that I think could be done better is detailing the vehicle before delivery not a big deal just a suggestion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff was very friendly and professional.

Staff was very friendly and professional. They helped me find exactly what I was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

As long as Michael not your salesperson you might walk

As long as Michael not your salesperson you might walk away with a car. The guy just not a good car salesmen at the moment, I dealt with him twice, gave him the benefit of the doubt 1st time but second time I had to leave a review and stop the company’s rating on google because I’m sure the company knows he unprofessional and can’t sell a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.