Reviews
Great service! Premium Concierge service is always prompt...
Great service! Premium Concierge service is always prompt and very polite. Service needed has always been taken care of on the first visit. Thank you Brad!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, We're happy that Brad and our team provide you with the world-class service you deserve and we look forward to continuing to take care of all your future service needs. Hope all is well! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
Excellent sales and service experience.
Excellent sales and service. Our sales associate Lee Linton made sure our experience was professional, timely and most important friendly. We will go back again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, We're so happy to see Lee made sure you had the best experience possible. We appreciate the opportunity to earn your business and we hope to work together again soon. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
Took our 2017 XT5 in for a problem and it was very...
Took our 2017 XT5 in for a problem and it was very quickly resolved at no cost! Impressed with the professionalism of the entire process. They treated us like family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're here to help and happy to see our team was able to help resolve the issue with your vehicle. We hope it's running just like new and we're looking forward to continuing to help take care of all your Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
Very pleased with Aaron and explaining work to be done....
Very pleased with Aaron and explaining work to be done. Doesn't oversell and work done well and early.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're extremely pleased to see you receive top-notch service from Aaron and we appreciate you being a valued customer. We'll be sure to share this great review with Aaron and we can't wait to see you here at your next service visit. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
Great experience. My 2017 XT5 warranty expired 5 days...
Great experience. My 2017 XT5 warranty expired 5 days ago. Not only did I get an oil change he also fixed my driver door locks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, We're happy to see that our team took great care of your XT5. We hope it's treating you well and we look forward to continuing to help take care of all your Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
From sales to service we are treated professionally and...
From sales to service we are treated professionally and courteously ever since we bought our XT5. Aaron in service has been very good to work with and we continue to enjoy our Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to see you receive great service from both our sales and service teams. We hope your XT5 is treating you well and we look forward to continuing to take care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
Earnhardt Chandler Cadillac was professional,...
Earnhardt Chandler Cadillac was professional, knowledgeable and very courteous. Lee was exceptional I will always recommend this dealership for all Cadillac needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We take pride in providing quality service and we're extremely pleased to see that Lee and our team provide you just that. Thanks so much for being such a valued customer and here's to many more years of working together. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
Well done; always please with the kindness,...
Well done; always please with the kindness, professionalism and courtesy they use with dealing with their customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We take pride in providing world-class service and we're very happy to see our team provides you with just that at each visit. We appreciate your positive feedback and we look forward to continuing to work together for years to come. Hope all is well. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
Aaron is always great to work with! I appreciate the...
Aaron is always great to work with! I appreciate the concierge service that is offered. It is so convenient for our busy schedules. I highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ginni, Aaron's a great asset to us here and we're very happy to see him and our team are very accommodating. Thank you for being a valued customer and taking the time to share this. We hope all is well and hope to provide you with this same great service in the future. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com
We found a unicorn, Escalade Sport Platinum
Gus and Terry were wonderful to work with and exceeded our expectations. They worked a miracle to find us the car we were hoping for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase