Reviews
Watch out for their fees.
Watch out for their fees. Documentation Fee-$995.00 Non Tax fees $465.00 I cancelled the purchase. Still waiting for my Fully refundable deposit. Pay a deposit with credit card. When they don't refund your deposit, the credit card will dispute the charge. I bought my new car in PA. Documentation fee $47.00
Watch out for their fees.
Watch out for their fees. Documentation Fee-$995.00 Non Tax fees $465.00 I cancelled the purchase. Still waiting for my Fully refundable deposit. Pay a deposit with credit card. When they don't refund your deposit, the credit card will dispute the charge. I bought my new car in PA. Documentation fee $47.00
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I want to give kudos to Jonathan Chan-Valenzuela!
I want to give kudos to Jonathan Chan-Valenzuela! Full Disclosure - I didn't buy a Subaru this time and decided to buy a car from another brand but if I ever decide to buy a Subaru, it would be from Jon. He is honest, very helpful and does his due diligence in caring for the customer. If anyone is in the market for a Subaru then I would strongly recommend them to reach out to Jon.
I want to give kudos to Jonathan Chan-Valenzuela!
I want to give kudos to Jonathan Chan-Valenzuela! Full Disclosure - I didn't buy a Subaru this time and decided to buy a car from another brand but if I ever decide to buy a Subaru, it would be from Jon. He is honest, very helpful and does his due diligence in caring for the customer. If anyone is in the market for a Subaru then I would strongly recommend them to reach out to Jon.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great place!
What a great place! My Solterra wouldn't charge at a fast charger and I was stuck with only 5% charge. I Googled the closest Subaru and Victory Subaru came up. I called them and they said bring it in. They looked at the car immediately and told me it was overheated because for a bunch of possible reasons, mostly my own fault/ignorance. They charged my car on their in house level 2 charger and shuttled me to a nearby movie to wait out the charging time until I had enough juice to get where I needed to go. They could not have been nicer or more accommodating. All the frustration of being stranded in the middle of nowhere melted away because of Victory Subaru's friendly service. It's so nice to be part of the Subaru family!!!
What a great place!
What a great place! My Solterra wouldn't charge at a fast charger and I was stuck with only 5% charge. I Googled the closest Subaru and Victory Subaru came up. I called them and they said bring it in. They looked at the car immediately and told me it was overheated because for a bunch of possible reasons, mostly my own fault/ignorance. They charged my car on their in house level 2 charger and shuttled me to a nearby movie to wait out the charging time until I had enough juice to get where I needed to go. They could not have been nicer or more accommodating. All the frustration of being stranded in the middle of nowhere melted away because of Victory Subaru's friendly service. It's so nice to be part of the Subaru family!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a 2025 Outback from Victory Subaru on June
I purchased a 2025 Outback from Victory Subaru on June 13th. Our Product Specialist was Mike Bernard.. Mike was very professional and knowledgeable during our negotiation process. He was very pleasant and informative .He is definitely an asset to Victory Subaru and I wish he great success. I would definitely recommend him to family and friends. Also, I would like to commend the Business Manager, Bilal Akmal, who helped finalized the sale of our new vehicle. He was patience and attentive during the financial aspects of the sale. He too is an asset to Victory Subaru.
I purchased a 2025 Outback from Victory Subaru on June
I purchased a 2025 Outback from Victory Subaru on June 13th. Our Product Specialist was Mike Bernard.. Mike was very professional and knowledgeable during our negotiation process. He was very pleasant and informative .He is definitely an asset to Victory Subaru and I wish he great success. I would definitely recommend him to family and friends. Also, I would like to commend the Business Manager, Bilal Akmal, who helped finalized the sale of our new vehicle. He was patience and attentive during the financial aspects of the sale. He too is an asset to Victory Subaru.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was helpful, pleasant, and patient answering my
Everyone was helpful, pleasant, and patient answering my questions.considering the fact that it was late.
Everyone was helpful, pleasant, and patient answering my
Everyone was helpful, pleasant, and patient answering my questions.considering the fact that it was late.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Second time getting a vehicle from this dealership.
Second time getting a vehicle from this dealership. Always excellent service. Friendly people and great service
Second time getting a vehicle from this dealership.
Second time getting a vehicle from this dealership. Always excellent service. Friendly people and great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience with Bob, he was very helpful and
Great experience with Bob, he was very helpful and patient throughout the process. The manager and Bilal were also very helpful with our purchase!
Great experience with Bob, he was very helpful and
Great experience with Bob, he was very helpful and patient throughout the process. The manager and Bilal were also very helpful with our purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible experience at Victory Subaru.
Terrible experience at Victory Subaru. They advertise one price, then try to hit you with thousands in added junk fees when you show up. They claimed the “real” price was $39,739 even though their website showed $29,545. After I called them out, they gave a discount of $10,190 and still added $4,000+ in bogus charges like a $1,895 certification fee, $995 reconditioning fee and other unexplained fees. Also added a GAP fee of $457. CentsThe manager refused to remove anything, saying he couldn’t “take a $4,000 hit.” Extremely shady behavior. Would not recommend them period!
Terrible experience at Victory Subaru.
Terrible experience at Victory Subaru. They advertise one price, then try to hit you with thousands in added junk fees when you show up. They claimed the “real” price was $39,739 even though their website showed $29,545. After I called them out, they gave a discount of $10,190 and still added $4,000+ in bogus charges like a $1,895 certification fee, $995 reconditioning fee and other unexplained fees. Also added a GAP fee of $457. CentsThe manager refused to remove anything, saying he couldn’t “take a $4,000 hit.” Extremely shady behavior. Would not recommend them period!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is our 1st Subaru Crosstrek and we are extremely
This is our 1st Subaru Crosstrek and we are extremely happy with it! The team at Victory Subaru we're awesome! Chris ( GM ), Chris ( Sales Mngr ), and Jon Sisco ( Sales ), went above and beyond to help me with everything. I will definitely look to getting another vehicle from them in the future
This is our 1st Subaru Crosstrek and we are extremely
This is our 1st Subaru Crosstrek and we are extremely happy with it! The team at Victory Subaru we're awesome! Chris ( GM ), Chris ( Sales Mngr ), and Jon Sisco ( Sales ), went above and beyond to help me with everything. I will definitely look to getting another vehicle from them in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first Subaru purchase and it was a great
This was my first Subaru purchase and it was a great experience. My salesperson, Chimezie, was attentive and professional every step of the way. He even drove to Long Island himself to get the car because the porter was ill. That’s what I call going the extra mile!
This was my first Subaru purchase and it was a great
This was my first Subaru purchase and it was a great experience. My salesperson, Chimezie, was attentive and professional every step of the way. He even drove to Long Island himself to get the car because the porter was ill. That’s what I call going the extra mile!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car