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JRS Auto Sales

(29 reviews)

Reviews

(29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Doing business at JRS was awesome.

Doing business at JRS was awesome. Angelo and Ramone made it simple to get my grandson into a 2010 Honda Civic LX at a reasonable price. I highly recommend doing business with these two. Thanks for being so attentive to our needs and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Angelo was a great help while needing to get a new

Angelo was a great help while needing to get a new vehicle specific to my needs. No pressure, very friendly and able to work to find a great fit. My mechanic was very pleased with the Dodge Grand Caravan, gave it an A+ for what they claimed and delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience.

Excellent experience. Matthew was very helpful and catered to our specific needs. Non-judgmental, friendly attitude. Exact opposite of what I expected in searching for a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Experience was great.

Experience was great. Quick easy and got exactly what I wanted. When I needed a part Sean and the team took care of me. Thanks to both victors sean and the team. You will definitely get my referral.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I don’t write reviews very often, but I’m making an

I don’t write reviews very often, but I’m making an exception in this case. JRS and the staff there were exceptional in how I was treated. I walked in with a very good idea of what I wanted to buy, how much I wanted my payment to be, and knowing my short term financial situation was a mess. I’d just been hit by an uninsured drunk driver, the loan on myold totaled car was NOT completely closed out, and I showed up just before closing. First of all I treated politely and respectfully all the way through the process. I explained the financial situation and it didn’t phase them. I asked to see the car I was interested in, and tested it. My questions and concerns were courteously and confidently answered. After seeing the CARFAX and feeling comfortable about the vehicle itself. We started the financing process. I never once felt rushed, pressured, or uphold. Despite closing up the business for the night. They carefully explained all the paperwork work and financing details. Despite my situation I got the price, payment, and even a lower interest rate than I could find. I would highly recommend buying a car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

Angelo made me feel comfortable and made as easy as possible to buy my car. Very good deal and great environment. Highly recommend NW Auto pros !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best I've ever dealt with, in 41 years of financing

Best I've ever dealt with, in 41 years of financing vehicles, no joke. They take the time to work with you, not "deal" with you. Excellent Gap coverage and they stand behind their cars. A very reputable dealership. Lori

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

Thank you very much for the wonderful review. We are happy that you loved dealing with are dealership. Please remember we have an excellent referral program.

JRS is the bomb.com

I had a wonderful experience working with the team a JRS Auto Sales. Allen did such a wonderful and professional job. I would recommend this dealership to any one of my friends and family. I hope future customer make the right decision and visit JRS Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First time buying a car, got ripped off big time.

DO NOT BUY A CAR HERE!!! I bought a car in September, within the first week the check engine light comes on, Still dealing with car problems, I've spent 3k trying to get this car fixed, after replacing all the cooling system, I find out its the head gasket which will cost me another $1500, money I do not have to spend, I even asked before purchasing if the head gasket was OK and they brushed me off. They do nothing to help and they don't care,They sent me to their mechanic to get the catalytic converter fixed and they brushed me off like I didn't know what I was talking about, 30 minutes after my car overheats, and I start having even more problems, I've spent more than half what the car was worth in the first place. These people are unprofessional and they will rip you off, I wish I could go back in time and avoid shopping there, I've dealt with so much stress and nothing is being done about it. Take your money to a reputable dealership and avoid these xxxx bags who are just trying to make a quick buck, you will be stuck with a lemon car, EXTREMELY UPSET. I'm still waiting on getting my license plates and final copies of paper work I was supposed to have last month, they don't respond to my messages. I don't even have a running car now. This whole experience has been a nightmare. Save yourself the time and the stress.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No call no show

Had an appointment today with Austin at 230 been sitting here since 2 and have got no call back and a no show. We drove 45 minutes to get here and have been waiting for 2 hours not a happy camper.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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