Reviews
Beware shady practices of pricing and terms
Was taken advantage of by shady employees who over-valued the car and lied about payments and terms by finance so salesman LT showed us a 2017 toyota corolla with 77000 miles on it true estimate on the car was around 13000 but because LT marketed it to us as prestine but when we did the check there was scratches all over the car including in the tints and on the monitor and srveral spots on the exterior of the car which i pointed out to LT who then stated the engine was actually prestine We were warry but like the car and made a deal we thought on the price which was a lie when he passed us on to JH in finance who then claimed that he could get us financed at what we were told was around $14000 we signed everything on a computer desk and were given a flash drive with the terms So fast forward 6 months we find a 2015 Rav4 on the lot so we call LT and JH and ask them to run the numbers to see how much tge payments would be they come back with some crazy high payment almost double what were paying now when i asked how that could be as the 2015 Rav4 was almost $1500 cheaper than the vechicle we had just purchased thats when we found out that they lied about the value of the 2017 toyota corolla charged us close to $20000 for a car they now claimed was worth less than $10000 when i asked JH and LT about the differrence in what we were told we would be paying for the car and what they ended up charging us they both claimed that they never agreed on the lower price and that we agreed on paying full asking price even though that was a straight up lie they then said we signed the contract and there was nothing they could do about it I then told them i was getting a lawyer and gonna fight this in court to which they replied go ahead do you know how many people say theyre gonna sue us So i looked into it and found hundreds of customers that were over charged by these same two employees with the help of a manager DC as we were getting ready to proceed conviently all 3 of the employees that were involved are no longer with the company "wonder why" So my advise stay away who knows how many people these men took advantage of lied too
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My salesmen were very nice,kind, and most of all knew
My salesmen were very nice,kind, and most of all knew all the what,where and when questions I had for them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m not sure what’s in the air around this dealership but
I’m not sure what’s in the air around this dealership but they are absolutely incredible as a team and as individuals Mike Elkin sold us the perfect car on his day off throughout the process, I believe almost every employee has acknowledged our presence offering food, water, and genuine conversation the atmosphere is completely incredible. You just don’t get treatment like this anywhere else anymore. I’m very grateful for everything that has been done for us today What is a wonderful breath of fresh air I completely appreciate everyone of this from salesman to Insurance to finalizing paperwork Beautiful teamwork, you guys keep it up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All in all they are a company that cares.
All in all they are a company that cares. On first impressions I was impressed. Then even though a mistake was made, they put forth the effort to show it was just that. They’ll get my return business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a wonderful experience at Beaver Toyota, thanks to
I had a wonderful experience at Beaver Toyota, thanks to David Seals, who made everything possible to help me buy a car even though I have below-average credit. I highly recommend David if you want someone who goes the extra mile for you and makes buying a car possible, no matter your financial situation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My whole experience with Beaver Toyota was fantastic.
My whole experience with Beaver Toyota was fantastic. The whole staff was very courteous, and patient with my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My salesman, Rod Anthony was very efficient and made sure
My salesman, Rod Anthony was very efficient and made sure he did everything to help get me the best deal. He has a great attitude and I highly recommend buying a vehicle from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience with Gary!
We had a great experience with Gary! He communicated with us very well, had an answer for every question and helped place us in the exact car I wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had the best experience ever purchasing my vehicle at
I had the best experience ever purchasing my vehicle at Beaver Toyota. James Suggs was very professional, patient and laid back. Most salesmen can be pushy however he was the complete opposite and that’s exactly what I needed. I’m in love with my 4Runner! I couldn’t be happier !!! Thank you so much !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Dealership, very helpful and always come through!
Awesome Dealership, very helpful and always come through! I highly recommend them! We will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car