Reviews
2011 Ford Explorer
People were very friendly and helpful but upon leaving with the car I found out that the keyless entry on the car wasn’t working and it upset me as I thought the car came with that and that was after all the paperwork had been signed and also on my way home when I turned the car off there was a clicking noise coming from the dash where the glove box is and it continues to do it for a while after I turn the car off and it’s really loud and it concerns me. They will be fixing the bubbles on the hood which is good
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Stressful horrible experience
I was sold a Vehicle that broke down before I could pull into my garage!! Agreements and arrangements to have vehicle serviced were made until services of the vehicle were said to cost to much. My contract was then voided and my time and money and credit score were not best spent. The whole process felt unprofessional and unproductive. Jason Wright tried his best to help, I do appreciate him.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
Before I came to Kia, I didn’t think I was going to be leaving in a vehicle. But, Elizabeth found the perfect one for me at the best price. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car shopping
Some of the most kind hearted,nice helpful people I ever met in my life everyone was happy, friendly and totally went beyond what I was expecting to get with my credit and like I said before just flat out awesome people!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason Wright provided excellent customer service!
I just got a new job and I needed a car right away. Jason Wright at the dealership help me find the car that I needed and also a great deal. he provided excellent customer service and made me feel comfortable the entire time. Everyone at the dealership was very polite and accommodating. This was my first car purchase and Jason Wright walked me through all the steps and explained everything I needed to know before making the decision to buy. I didn't feel like I was being rushed or coerced into buying something I didn't want. I got a great deal and I am truly grateful for all of the service and care from Taylor Kia dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales
Dave Eversole did a great job I would definitely recommend Taylor Kia and Dave
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2015 Kia Optima
Was apprehensive about going to a dealer for a used car but got a good deal on a nice car. Taylor Kia made the whole car buying experience easy and pain free. I find most car dealers a bit intimidating, didn't feel intimidated or pressured at all. I am pretty sure that the next time I go car shopping it will be at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kia Optima
This is our second time dealing with Taylor Kia Lima and we absolutely love it here! Dave Eversole always knows how to get us the best bang for our buck! Everyone is friendly and always smiling. Definitely recommend to family and friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
BEST CUSTOMER SERVICE RATED
Never went into a dealership,, just for questioning in the outcome from there customer service was far from GREAT, I GIVE TAYLOR KIA A 20 RATE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Successful visit
Even though the process was very lengthy, it was all worth the wait & effort put forth from the employees at Taylor Kia of Lima. Thanks to their team, I was able to have my first new vehicle. Thank You Taylor Kia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car