Reviews
I was treated very well.
I was treated very well. Happy with my new vehicle so far. Happy with assistance after the sale.
I was treated very well.
I was treated very well. Happy with my new vehicle so far. Happy with assistance after the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clean, welcoming dealership.
Clean, welcoming dealership. Had Costco paperwork prepared and ready to go. Large inventory to review.
Clean, welcoming dealership.
Clean, welcoming dealership. Had Costco paperwork prepared and ready to go. Large inventory to review.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're delighted to hear that you found our dealership clean and welcoming. It's great to know that the Costco paperwork was ready for you, making the process smooth and hassle-free. We take pride in offering a large inventory, so we're glad you had plenty of options to review. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409 - 4905
Everyone was polite and respectful.
Everyone was polite and respectful. We weren’t rushed into making a decision. This was not our first time buying from D’Arcy.
Everyone was polite and respectful.
Everyone was polite and respectful. We weren’t rushed into making a decision. This was not our first time buying from D’Arcy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're so glad to hear that everyone treated you with politeness and respect during your visit. It's wonderful that you felt comfortable and unrushed while making your decision—that’s exactly the kind of experience we strive to provide. Knowing that this wasn’t your first time buying from D’Arcy means so much to us; we truly value your loyalty and trust. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409 - 4905
Great people beautiful facilities, made the purchase
Great people beautiful facilities, made the purchase process comfortable, would highly recommend. Call back after the purchase was great also to check in with me on the new car.
Great people beautiful facilities, made the purchase
Great people beautiful facilities, made the purchase process comfortable, would highly recommend. Call back after the purchase was great also to check in with me on the new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re delighted to hear that you had a comfortable and enjoyable experience with us. Our team takes great pride in providing top-notch service and following up to ensure you’re happy with your new car. We truly appreciate your recommendation and look forward to serving you again in the future! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
Everyone was extremely knowledgeable and friendly.
Everyone was extremely knowledgeable and friendly. They explained everything thoroughly and I was extremely happy with my lease.
Everyone was extremely knowledgeable and friendly.
Everyone was extremely knowledgeable and friendly. They explained everything thoroughly and I was extremely happy with my lease.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic feedback! We’re so happy to hear that our team provided knowledgeable and friendly service, making your leasing experience smooth and enjoyable. Your satisfaction means the world to us, and we truly appreciate your kind words! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
We had a great experience at D'Arcy Hyundai.
We had a great experience at D'Arcy Hyundai. The staff was very professional and respectful, a welcome change from the usual dealer experience. I highly recommend D'Arcy Hyundai!
We had a great experience at D'Arcy Hyundai.
We had a great experience at D'Arcy Hyundai. The staff was very professional and respectful, a welcome change from the usual dealer experience. I highly recommend D'Arcy Hyundai!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience and that our team’s professionalism and respect made a positive impression. Your recommendation means so much to us, and we truly appreciate your support! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
Nick was good at understanding the customer's needs and
Nick was good at understanding the customer's needs and helps to achieve the mutual understanding and make it a good deal.
Nick was good at understanding the customer's needs and
Nick was good at understanding the customer's needs and helps to achieve the mutual understanding and make it a good deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful review! We're glad to hear that Nick was able to understand your needs and work with you to create a great deal. We always strive for the best customer experience, and your feedback helps us continue to improve. We appreciate your support! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
One of the best place to get your next car all
One of the best place to get your next car all salespeople and managers were really great
One of the best place to get your next car all
One of the best place to get your next car all salespeople and managers were really great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re so glad to hear that our sales team and managers provided a great experience for you. Making the car-buying process smooth and enjoyable is always our goal, and we truly appreciate your support! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
Smooth transaction from vehicle selection to test drive
Smooth transaction from vehicle selection to test drive to finalizing the deal. Zack did a nice job working with us, and he was supported by a good management team. Matt in the finance office was great too. Haven't engaged service yet, but expect a similarly positive experience.
Smooth transaction from vehicle selection to test drive
Smooth transaction from vehicle selection to test drive to finalizing the deal. Zack did a nice job working with us, and he was supported by a good management team. Matt in the finance office was great too. Haven't engaged service yet, but expect a similarly positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're delighted to hear that Zack and our management team made the process smooth from start to finish, and that Matt in the finance office provided great support as well. We truly appreciate your trust in us and look forward to delivering the same level of service when you're ready to engage with our service team! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905
Enrique was fantastic, he explained all of the car
Enrique was fantastic, he explained all of the car features for me. He even stayed late to help me wrap up same day!
Enrique was fantastic, he explained all of the car
Enrique was fantastic, he explained all of the car features for me. He even stayed late to help me wrap up same day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're so happy to hear that Enrique went above and beyond to make sure you understood all the car's features and helped you finalize everything the same day. His dedication truly reflects our commitment to excellent customer service. We appreciate your support and hope you're loving your new vehicle! Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905