Hillyer's Mid-City Ford

Seems like every time I need service I'm in a hurry. I call Hillyers and without delay they tell me to bring it in we will get you taken care of. I have tried that at other local dealers and if your real lucky they may be able to get you in the next week or two. Its not a fluke either, I have done it a dozen times. Very well organized dealer. try them and see!!

I am going to cut this story short , Guess What the service Was absolutely Amazing just like the other store. Now I have two stores to choose from. I often talk to other business owners, friends family etc about Hillyers Ford. Thanks for everything at Hillyers

THE NORDSTROM'S OF FORD DEALERSHIPS. I just purchased the nicest Explorer I have ever seen on the road. Black with custom 22 inch wheels. My wife and I absolutely love it. The day after we purchased it my wife slightly hit a curb and cut one of the tires. We put the spare on and drove it to Hillyer's Stayton Ford. When I arrived I decided to see how good there customer service really is. I had full intentions of telling the truth but decided to tell Steve that the tire just went flat and I didn't know what happened. Steve quickly talked to management and even though they could tell that we hit a curb he told us no problem we will take care of it and we want you to love your car. I couldn't take it any more so I spilled the beans and told them the truth. Steve said we all kinda of knew what really happened but we also knew you just purchased it. The reason I call them the Nordstrom's of Ford dealerships is my wife is always bragging about how good Nordstrom's return policies are and how good there customer service is, Hillyer's Ford blew me away when they said the would take care of it. Even better they gave us a new Mustang convertible for a loaner car.

I am so happy with the new 7.3 diesel I just purchased. I have been shopping for a long time for the perfect 7.3 and i finally found it. The best part is I guess once a month Hillyers buys all of there employees lunch and I got to join them for some Amazing pizza. Thanks Leo.

On my way to work this morning and I got a flat tire. I had heard that Hillyer's Stayton Ford sold tires now so I whipped in there to see if they could help me. They looked at my fusion immediately and it needed a new tire because it was to badly damaged. The other 3 were about 5 years old and could wait a year or two. Steve priced me out one tire and I was shocked at the price being so low that I asked how much for four. I agreed to the one tire and while I was waiting I called around to price check. when I was done I marched back up to the desk and said replace all four. They were almost half the price of everyone else. Got back on the road and made it to work. Great experience. I know I keep doing reviews for them but when someone does a good job I like to tell people. 3rd review so far

I have done three reviews for Hillyers because I am so impressed with them on every visit. Hillyers thank you for the second opinion and saving me a lot of money. Other Ford dealer "SHAME ON YOU"!!!!!

I have always loved the service department. Just purchased a new Transit and sales was just as good. I will refer them to anyone looking for a new Ford

My story started about 12 years ago, I'm and avid outdoorsman and teach survival and hunting classes all over the country. I was on my way from California to Seattle in my Diesel F350 when all of a sudden it just stalled and wouldn't start. I was on I-5 between Salem and Albany. To make things worse I had a class in Seattle to teach in 5 hours. I called a tow truck and when he arrived I asked him where I should take it for repair, he quickly replied Hillyers Mid City Ford in Woodburn. Ok so off to Hillyers we went. When we arrived we were greeted by Alex and Jeremy in service. I explained my situation and how I was running late. Alex directed the tow truck driver to drop it off in the shop so they could get started, I was surprised because I could tell they were extremely busy and there's not a spot available anywhere. I was then directed to the waiting room (it was packed). I sat next to a nice couple and explained my situation and how I didn't think I would make it to Seattle in time. The gentleman chuckled a little and said "YOU ARE IN THE RIGHT PLACE FOR SERVICE" if anyone in the northwest could get you fixed it would be Hillyers Ford. Then he explained that him and his wife and several of his friends drive from the Albany area just to get there vehicle serviced. I had been sitting there for about 15 minutes when Alex came into the waiting room and explained what was going on and that he thought he could have me back on the road in 20 minutes. WOW That would be great I relied. Guy next to me said "see what I mean" they are the best there is. 20 minutes later my truck was ready to go and I made it to my class with time to spare. I drive my truck all across the northwest and I will purposely wait to have my truck service when I am in Woodburn, Keep in mind I pass 50 ford dealers to get to them. Fast forward to the present, driving down I-5 and I break down in Salem again. I call the tow truck and when he arrived I told him to take me to Hillyers Ford. I started reading my book and wasn't paying attention to where we were going, next thing I know we are at Hillyers Stayton Ford, What I said to the driver, they have two stores. I was excited but also a little reluctant because I'm very comfortable with the Hillyers in Woodburn. I am going to cut this story short now, Guess What the service Was absolutely Amazing just like the other store. Now I have two stores to choose from. I often talk to other business owners, friends family etc about Hillyers Ford. Thanks for everything at Hillyers

I entered Hillyers Stayton Ford in late December. I was forced by a family member to go Truck shopping because my old Truck kept giving me problems. It was paid off so I was hesitant to get another Truck payment. When I first arrived at the Hillyers, I was greeted immediately and was introduced to a bubbly guy named Andrew. As stated before, I really wasn't interested in buying a truck, but I knew the truck I wanted to see . Andrew immediately got the keys to a beautiful Ecoboost F150, so I could take it for a test drive. Before the test drive, Andrew explained everything about the truck. I was impressed that he was so knowledgeable. I LOVE THE TRUCK, but I didn't want to deal with a pushy and deceitful sales person. I met deceitful people at a dealership a few years ago, so I was ready for lies. IT WAS NOTHING LIKE THAT WITH HIM. We laughed, talked about family and friends, talked about my second choice with another brand, benefits of a new truck, and my budget. It didn't take all day ( about 3 hours).. I purchased my first brand new truck I couldn't get it the same day because they didn't have the color I wanted... When I picked up the truck a few days later, I met a happy Andrew again. He helped me learn all of the features in the truck. I am not a technology person so I asked ALOT of questions , but he was extremely patience. Long story short - I had a really good experience at Hillyers Stayton Ford and as I drive my truck around and people see where it was purchased I find out more and more good things about the Hillyers dealerships. In a few years, I will definitely purchase another truck from this dealership. If you go, ask for Andrew Evans. I love great customer service. I am telling everyone lol...

After going to almost every dealership in Salem. I was tired of dealing with bunch of money hungry SHARKS! I decided to go to one last dealership Hillyer's Ford, it was the best decision I had made all day after wasting my nice sunny Saturday at dealerships. Hillyer's deffenetly made the difference. I felt at home, and the sales man was smart to know that I was the buyer and got me involved in all the features and benefits of the car. When I finally decided on a car the negotiation was so smooth and easy. Now I am happy with my new car and I will go back once I need to upgrade.