Hillyer's Mid-City Ford

No response at all, possibly the car was previously sold. Kind of rude of the dealer.

I was very pleased working with a family owned dealership. They were honest and cared about my needs. Didn’t have to worry about going back and forth. Now I’m enjoying my New Ford Bronco.

The Hillyer’s service department is one of the most honest and reputable shops I’ve ever had the pleasure of working with. Hillyer’s always goes above and beyond to take care of my family’s vehicles.

They Never contacted me so I bought a car elsewhere. I waited as long as I could.

Always treated with respect for my time , intelligence , and budget. Smaller dealer , that goes the extra mile to make you happy. Also their service department is second to none.

lead service rep.not understanding people work hard for their money,does not understand that the customer is the reason for there business and laughs at his customer behind his mask.

Ask for Daisy in sales and Rudy in finance! Honestly one of the better buying experiences I’ve ever had - Purchasing a new or used car from any dealer is a roll of the dice in terms of how you’ll be treated. Having purchased numerous vehicles in my lifetime (over 50... I have a car problem!) with roughly half being purchased from a dealer, I’ve got experienced the worst and some of the best. This was easily in my top three (3). Why? I’m an extremely meticulous buyer so I demand a lot from a seller when it comes to transparency and disclosure. I always ask, before I’ll make any trip to see something in person, about the detailed condition of the vehicle. I want to know about any and all blemishes, not because I plan to use it as a bargaining chip necessarily, but because I want to know what to expect. Typically, this request is met with either resistance, asking me to just come see it, or a lethargic response giving me little to no context. Not with Daisy! She did a full photo and video walk around, pointing out the smallest blemishes that I honestly may not have even noticed... She also patiently, thoroughly and promptly answered every single question I asked. And there were many! When I had a question about an extended warranty, in lieu of giving me a vague response and/or estimated cost, she had her finance manager, Rudy, contact me directly. And he was also extremely thorough and kind. Finally, when we went down to see and buy the Jeep (200 miles away) Daisy was waiting for me when I arrived and knew who I was before I ever said hi because of my Washington plates. She was busy delivering a truck to someone else but made it a point to get me to the Jeep so my wife and I could check it out... Where was it? Inside, in the wash bay because it had just been cleaned inside and out and was waiting for us out of the rain so we could see it’s condition clearly. This was my request and they obliged, no problem. She gave us the keys and said to check it out, take it for a spin and she’d be done when we got back. The Jeep was perfect, just as she’d described and we were good to go. What’s even more impressive?? We were then in Rudy’s office signing papers (paid cash so a little faster) and out the door, on the road in about 30 minutes! Is your mind blown? Ours was!! So, while I can’t speak for the dealership as a whole, I can speak for a couple of their people - If you’re interested in a new or used vehicle at this store, ask to work with Daisy. Then, when it’s time to do the paperwork, request to sit with Rudy. You won’t be disappointed!

I can just drive in and have my new truck washed anytime. They always are trying to help with your vehicle needs, which is very important to me.

Jorge Vargas was an outstanding sales person, and made the process more pleasant than we had thought possible. Our schedule is crazy, and Jorge was willing to come in on his day off to help wrap things up for us. We will recommend!!

did not appreciate bait and switch sales tactics. Drove 50 min to purchase a car with internet ad in hand and they tried to increase price by 3000 and then changed internet price while we were waiting. I was told the general manager made a mistake and listed the car too low. Bizarre!