Reviews
Love our PeHonda dealership , the ease and no hassle
Love our PeHonda dealership , the ease and no hassle approach , bought a Pilot this week with Tony’s guidance and efficiency ! , and Geo was excellent On the warranty information and documents to be signed for finance Great team
Love our PeHonda dealership , the ease and no hassle
Love our PeHonda dealership , the ease and no hassle approach , bought a Pilot this week with Tony’s guidance and efficiency ! , and Geo was excellent On the warranty information and documents to be signed for finance Great team
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased my first new vehicle at PE Honda,
I recently purchased my first new vehicle at PE Honda, and I couldn’t be happier with the experience! Tony and his team provided top-class service, making the entire process smooth, stress-free, and truly enjoyable. Their professionalism and dedication turned what can often be an overwhelming experience into one that was easy and exciting. Highly recommend!
I recently purchased my first new vehicle at PE Honda,
I recently purchased my first new vehicle at PE Honda, and I couldn’t be happier with the experience! Tony and his team provided top-class service, making the entire process smooth, stress-free, and truly enjoyable. Their professionalism and dedication turned what can often be an overwhelming experience into one that was easy and exciting. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a used 2018 Pilot here in 2021 and deeply regret
Bought a used 2018 Pilot here in 2021 and deeply regret it. Within months, the car developed transmission issues (bucking/hard shifting around 20-30mph). Took it to their service department multiple times while under warranty, but they consistently claimed they couldn't find anything wrong. The problem got worse until I had to regularly pull over and restart the car. When I brought it back again, instead of honoring my warranty, they convinced me to pay $350 for transmission flushes that Honda doesn't even recommend until 60k miles. This "fix" helped temporarily but the problem returned. The salesman (Eric V.) promised "Honda takes care of its customers" and sold me on reliability and the "Honda experience." Pure fiction. My warranty expired with the issue still unresolved. Complete waste of money. Stay away unless you enjoy paying for problems they refuse to fix. I'll never buy another vehicle from them or return for service.
Bought a used 2018 Pilot here in 2021 and deeply regret
Bought a used 2018 Pilot here in 2021 and deeply regret it. Within months, the car developed transmission issues (bucking/hard shifting around 20-30mph). Took it to their service department multiple times while under warranty, but they consistently claimed they couldn't find anything wrong. The problem got worse until I had to regularly pull over and restart the car. When I brought it back again, instead of honoring my warranty, they convinced me to pay $350 for transmission flushes that Honda doesn't even recommend until 60k miles. This "fix" helped temporarily but the problem returned. The salesman (Eric V.) promised "Honda takes care of its customers" and sold me on reliability and the "Honda experience." Pure fiction. My warranty expired with the issue still unresolved. Complete waste of money. Stay away unless you enjoy paying for problems they refuse to fix. I'll never buy another vehicle from them or return for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a pre-owned 2018 Honda Pilot from PE Honda in
I purchased a pre-owned 2018 Honda Pilot from PE Honda in early 2021 with just 32,000 miles on the odometer. Everything seemed fine initially, but by mid-December 2021, I started experiencing troubling symptoms. The vehicle would suddenly buck and harshly shift when accelerating between 20-30 mph. On December 18th, 2021, I brought my Pilot to PE Honda's service department. They kept it for an entire week but ultimately claimed they couldn't identify any issues. Since the problem persisted, I returned on December 31st describing the same symptoms, yet again they found "nothing wrong." The transmission problems steadily worsened over the following months. Eventually, I found myself in a ridiculous routine - having to pull over and completely restart the vehicle at least once weekly whenever the bucking became severe. This temporary fix was the only way I could make the car drivable again. By summer 2022, with the vehicle at 52,000 miles, I returned to PE Honda in frustration. After several days of supposed diagnostics, they still claimed no mechanical issues existed but recommended multiple transmission fluid flushes totaling nearly $1,000. This suggestion particularly bothered me because Honda's own maintenance schedule doesn't recommend transmission service until 60,000 miles, and they classified this as routine maintenance, meaning my warranty wouldn't cover any of it. I reluctantly agreed to a partial service, spending about $350. While this improved things temporarily, within a few months the transmission problems returned, and I was back to my weekly roadside restarts. I've since stopped visiting PE Honda entirely as they've demonstrated they either cannot or will not properly diagnose and fix whatever is wrong with my vehicle. When I originally purchased this Pilot, my salesperson Eric V. emphasized Honda's legendary reliability and outstanding customer service. He specifically assured me "Honda takes care of its customers" and that I wasn't just buying a car but "the Honda experience." My actual experience has been completely opposite of these promises. Despite having an active warranty, I'm still dealing with this maddening transmission issue every week. What should have been a dependable family vehicle has instead become a source of constant anxiety and disappointment. I genuinely regret purchasing both the vehicle and warranty from PE Honda, and I've learned an expensive lesson about empty sales promises.
I purchased a pre-owned 2018 Honda Pilot from PE Honda in
I purchased a pre-owned 2018 Honda Pilot from PE Honda in early 2021 with just 32,000 miles on the odometer. Everything seemed fine initially, but by mid-December 2021, I started experiencing troubling symptoms. The vehicle would suddenly buck and harshly shift when accelerating between 20-30 mph. On December 18th, 2021, I brought my Pilot to PE Honda's service department. They kept it for an entire week but ultimately claimed they couldn't identify any issues. Since the problem persisted, I returned on December 31st describing the same symptoms, yet again they found "nothing wrong." The transmission problems steadily worsened over the following months. Eventually, I found myself in a ridiculous routine - having to pull over and completely restart the vehicle at least once weekly whenever the bucking became severe. This temporary fix was the only way I could make the car drivable again. By summer 2022, with the vehicle at 52,000 miles, I returned to PE Honda in frustration. After several days of supposed diagnostics, they still claimed no mechanical issues existed but recommended multiple transmission fluid flushes totaling nearly $1,000. This suggestion particularly bothered me because Honda's own maintenance schedule doesn't recommend transmission service until 60,000 miles, and they classified this as routine maintenance, meaning my warranty wouldn't cover any of it. I reluctantly agreed to a partial service, spending about $350. While this improved things temporarily, within a few months the transmission problems returned, and I was back to my weekly roadside restarts. I've since stopped visiting PE Honda entirely as they've demonstrated they either cannot or will not properly diagnose and fix whatever is wrong with my vehicle. When I originally purchased this Pilot, my salesperson Eric V. emphasized Honda's legendary reliability and outstanding customer service. He specifically assured me "Honda takes care of its customers" and that I wasn't just buying a car but "the Honda experience." My actual experience has been completely opposite of these promises. Despite having an active warranty, I'm still dealing with this maddening transmission issue every week. What should have been a dependable family vehicle has instead become a source of constant anxiety and disappointment. I genuinely regret purchasing both the vehicle and warranty from PE Honda, and I've learned an expensive lesson about empty sales promises.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's been many many years since I bought a new car.
It's been many many years since I bought a new car. Too many to mention. I could not have asked for a better guy than David Ball to show me the way. This man is courteous , honest , easy to talk to , answers all questions , gave me his cell number , answered all my calls , questions , & concerns. It's been almost 2 weeks since I bought my car. And david and I still keep in touch. I bought a Honda civic hatchback sport hybrid touring edition. ( 2025 )..im still getting familiar with the screen and controls but david is always there to help me. Either via text , e mail or phone. Phillipsburg/ easton honda is a fine place to purchase your new vehicle. Ask to speak to david ball. I promise you...you will be very glad you did. The best !!!!
It's been many many years since I bought a new car.
It's been many many years since I bought a new car. Too many to mention. I could not have asked for a better guy than David Ball to show me the way. This man is courteous , honest , easy to talk to , answers all questions , gave me his cell number , answered all my calls , questions , & concerns. It's been almost 2 weeks since I bought my car. And david and I still keep in touch. I bought a Honda civic hatchback sport hybrid touring edition. ( 2025 )..im still getting familiar with the screen and controls but david is always there to help me. Either via text , e mail or phone. Phillipsburg/ easton honda is a fine place to purchase your new vehicle. Ask to speak to david ball. I promise you...you will be very glad you did. The best !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased my vehicle at PE Honda w/ Tony.
Purchased my vehicle at PE Honda w/ Tony. It was my first time purchasing a new vehicle and he made the entire car buying process very easy and smooth. I would definitely recommend PE Honda & Tony to anyone who is looking to purchase a vehicle.
Purchased my vehicle at PE Honda w/ Tony.
Purchased my vehicle at PE Honda w/ Tony. It was my first time purchasing a new vehicle and he made the entire car buying process very easy and smooth. I would definitely recommend PE Honda & Tony to anyone who is looking to purchase a vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GOOD DAY; MY NAME IS IS J.
GOOD DAY; MY NAME IS IS J. REID OF ALLENTOWN PA...FROM THE MOMENT I STEPPED ONTO THE PEHONDA LOT, MARK ANTHONY INTRODUCED HIMSELF ,A COUPLE CO WORKERS AND THIER SERVICE DEPT.TO MY WIFE AND I , AND WE FELL IN LOVE. EVERYONE WAS SO PERSONABLE AND KNOWLEDGABLE. THEY SEEMED GENUINE AND WE COULD'NT ASK FOR OR EXPECT MUCH MORE. THE PRICE WAS FAIR AND WE GOT OUT WITH OUR NEW VEHICLE IN ABOUT 140 MINUTES ! COMPLETE....I AM PLEASED AND WILL REFER MY FAMILY AND FRIENDS TO MARK ANTHONYAND PHILLIPSBURGEASTON HONDA
GOOD DAY; MY NAME IS IS J.
GOOD DAY; MY NAME IS IS J. REID OF ALLENTOWN PA...FROM THE MOMENT I STEPPED ONTO THE PEHONDA LOT, MARK ANTHONY INTRODUCED HIMSELF ,A COUPLE CO WORKERS AND THIER SERVICE DEPT.TO MY WIFE AND I , AND WE FELL IN LOVE. EVERYONE WAS SO PERSONABLE AND KNOWLEDGABLE. THEY SEEMED GENUINE AND WE COULD'NT ASK FOR OR EXPECT MUCH MORE. THE PRICE WAS FAIR AND WE GOT OUT WITH OUR NEW VEHICLE IN ABOUT 140 MINUTES ! COMPLETE....I AM PLEASED AND WILL REFER MY FAMILY AND FRIENDS TO MARK ANTHONYAND PHILLIPSBURGEASTON HONDA
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
There is no way these reviews are real!
There is no way these reviews are real!!! This dealership and their service department are an absolute scam. They will do nothing but overcharge and lie to you about what you need in repairs. They actually sold me a new car with roof racks that came with only 1 rack and tried to say that is how they come...
There is no way these reviews are real!
There is no way these reviews are real!!! This dealership and their service department are an absolute scam. They will do nothing but overcharge and lie to you about what you need in repairs. They actually sold me a new car with roof racks that came with only 1 rack and tried to say that is how they come...
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Nothing but an excellent experience from start to finish.
Nothing but an excellent experience from start to finish. Derrick and his team were transparent, friendly, honest, and a pleasure to do business with.
Nothing but an excellent experience from start to finish.
Nothing but an excellent experience from start to finish. Derrick and his team were transparent, friendly, honest, and a pleasure to do business with.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All communication was online or over the phone.
All communication was online or over the phone...made if very easy, gave me a fair and reasonable offer on my trade in, we bought our new vehicle in one hour, it was nice to deal with a quality company, it was worth the trip from PA, Tony is the best salesperson I have delt with to date, Our finance agent made the transaction very easy...he did not push for unnecessary extras!
All communication was online or over the phone.
All communication was online or over the phone...made if very easy, gave me a fair and reasonable offer on my trade in, we bought our new vehicle in one hour, it was nice to deal with a quality company, it was worth the trip from PA, Tony is the best salesperson I have delt with to date, Our finance agent made the transaction very easy...he did not push for unnecessary extras!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car