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The Chevrolet Exchange

(1,071 reviews)
Visit The Chevrolet Exchange
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (847) 739-9888 (847) 739-9888
Used (847) 457-8031 (847) 457-8031
Service (847) 739-9897 (847) 739-9897

Reviews

(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Chevrolet Exchange from DealerRater.

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Completely satisfied with my leasing experience at The

Completely satisfied with my leasing experience at The Chevrolet Exchange. Swapping my Tahoe for my new Blazer was very easy. I really appreciate Danny T's (my sales rep) attentiveness to my needs and making sure I was completely satisfied with my new vehicle. All the staff I interacted with were professional and friendly when I picked up my new vehicle which I appreciated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

This is my 4th least for a Silverado and by now I know

This is my 4th least for a Silverado and by now I know how it works and all went as smooth as expected.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

The Chevy Exchange in Lake Bluff is always my Choice.

The best car deal I found at this dealership so happy

The best car deal I found at this dealership so happy with my new car and the process was amazing with Daniel one of the best seal’s man I ever met at The Chevrolet Exchange

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

I normally do not leave reviews but I must tell you I saw

I normally do not leave reviews but I must tell you I saw this on the vehicle,on the web from Chevy exchange and I filled out the information. They immediately called me back and have been a pleasure to deal with the whole time everything they told me they delivered on. Miss viviana from Chevy exchange I believe she is the sales manager for out of state customers like my self that live 13 hrs away. she is the one that actually did all the paperwork for me and setting up the delivery to my residence she was definitely a pleasure to work with, and made everything very simple and understanding and most importantly comfortable also the sales manager Rob johns .. overall like to give this experience an A+, and would definitely recommend anybody to contact these people at the Chevy exchange, and ask for them personally…

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Very happy with dealership.

Very happy with dealership. Especially Danny my sales rep. He ordered my Corvette and it came in when it was promised and he went the extra mile to make me happy. Thanks again Danny!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

The staff are all professional ,knowledgable

The staff are all professional ,knowledgable Respectable. Everyone was very helpful Absolutely no pressure to buy! Took time to show us the inside radio ,heaters etc We were not rushed.We enjoyed conversations with all of them Pleasant atmosphere !!! Will send anyone of friends family to visit them!!!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Jeff Albert is the most honest sales person that I ever

Jeff Albert is the most honest sales person that I ever worked with and understands all the ordering processes and options that are available on a 2500 pleasure to work with .

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Chevy Exchange is the only car dealership I have ever

Chevy Exchange is the only car dealership I have ever felt welcome, comfortable, and genuinely cared about!! Jeff Albert is the most downtown earth salesman I’ve ever met! He’s knowledgeable, works hard to give you the best deal he can get you, and he goes the extra mile to make you feel like he cares! (Because he does!) The service department, the mechanics - everyone at Chevy Exchange is the reason why I keep going back! Thanks for 10 wonderful years Chevy Exchange!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Consumer response

Please feel free to share the above review I already wrote - thanks

Vivian was a great sales person!

Vivian was a great sales person! Rafat Alamawi and Baha Asaf and Jake Jobs were all awesome also!! All there Help was Great!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this amazing review for our team! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Consumer response

It was a good experience for me and I love my new Car!! Thank u and your welcome! Doreen!

Danny, Rob, and the rest of the Team met all expectations

Danny, Rob, and the rest of the Team met all expectations in getting me into the new Silverado 2500 HD - always a great experience. Able to order and have the desired accessories added to the vehicle. The Chevy Exchange provides 5-Star service and customer support in a no pressure environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback regarding your experience at The Chevrolet Exchange and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com