Reviews
Friendly, knowledgeable, staff!
Friendly, knowledgeable, staff! They care about their customers and take the time to explain the service thoroughly.
Friendly, knowledgeable, staff!
Friendly, knowledgeable, staff! They care about their customers and take the time to explain the service thoroughly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team's efforts made your visit pleasant. Thank you for sharing your feedback about the service at Gateway Toyota.
We were very pleased with the service department staff.
We were very pleased with the service department staff. Our Toyota alignment was completed on time.
We were very pleased with the service department staff.
We were very pleased with the service department staff. Our Toyota alignment was completed on time.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people were very accommodating when I mentioned I
The people were very accommodating when I mentioned I walk with a walker. They went out of their way to help. Everyone was polite.
The people were very accommodating when I mentioned I
The people were very accommodating when I mentioned I walk with a walker. They went out of their way to help. Everyone was polite.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your feedback and are glad our team was able to assist you. If there's anything else we can do, feel free to let us know.
I traded my older car for a new car during this
I traded my older car for a new car during this appointment. It's a great dealership.
I traded my older car for a new car during this
I traded my older car for a new car during this appointment. It's a great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is always courteous and thorough.
The staff is always courteous and thorough. I only take my toyota to this dealer.
The staff is always courteous and thorough.
The staff is always courteous and thorough. I only take my toyota to this dealer.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind words. We appreciate your trust in Gateway Toyota and look forward to continue serving you!
I always have a great service experience at Gateway
I always have a great service experience at Gateway Toyota. They are informative, knowledgeable and helpful. I won’t go anywhere else.
I always have a great service experience at Gateway
I always have a great service experience at Gateway Toyota. They are informative, knowledgeable and helpful. I won’t go anywhere else.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The automated phone system for the service dept was very
The automated phone system for the service dept was very frustrating and impossible to get through, so much so I went in person to make my appt. But the appt itself went smoothly. I was greeted upon arrival and was in and out as promised. The waiting area is comfortable.
The automated phone system for the service dept was very
The automated phone system for the service dept was very frustrating and impossible to get through, so much so I went in person to make my appt. But the appt itself went smoothly. I was greeted upon arrival and was in and out as promised. The waiting area is comfortable.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We appreciate your feedback and patronage here at Gateway Toyota. We are happy we could help take care of your vehicle. Please feel free to reach out to me if you'd like to further discuss our booking process or phone system. Thank you, Eric Mahan Service Manager Gateway Toyota emahan@penskeautomotive.com
I had a great experience because of John in the service
I had a great experience because of John in the service department. He was very genuine with his approach to service and explained everything very well. First time I ever trusted someone at a car dealership.
I had a great experience because of John in the service
I had a great experience because of John in the service department. He was very genuine with his approach to service and explained everything very well. First time I ever trusted someone at a car dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We're glad our team provided the service you'd expect at Gateway Toyota. Feel free to reach out if you need further assistance.
Very professional and honest, they tell you everything
Very professional and honest, they tell you everything that they’re going to do and explain everything to you. And they have a shuttle, which is a very good thing, especially when your car is there for a long time.
Very professional and honest, they tell you everything
Very professional and honest, they tell you everything that they’re going to do and explain everything to you. And they have a shuttle, which is a very good thing, especially when your car is there for a long time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to know you had a positive experience with us. It's great the shuttle service was helpful during your visit. Thank you for sharing your thoughts about Gateway Toyota.
Gateway Toyota has pleased me beyond expectations.
Gateway Toyota has pleased me beyond expectations. My salesperson Jay Anzaldo cares about his clients. John Moro, my service manager, gave me professional, expedient service. I will highly recommend them and this dealership to anyone.😎👍🏼
Gateway Toyota has pleased me beyond expectations.
Gateway Toyota has pleased me beyond expectations. My salesperson Jay Anzaldo cares about his clients. John Moro, my service manager, gave me professional, expedient service. I will highly recommend them and this dealership to anyone.😎👍🏼
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair