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Hopkins Ford of Elgin

(529 reviews)
Visit Hopkins Ford of Elgin
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–1:00pm
Sunday Closed Closed
2015 consumer dealer award
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2015 consumer dealer award

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New (847) 961-4303 (847) 961-4303
Used (847) 961-4270 (847) 961-4270
Service (847) 961-4302 (847) 961-4302

Inventory

See all 307 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2010.
Chicago Ford customers love the no pressure sales experience at Hopkins Ford. Here at Hopkins Ford one of the Chicago Ford Dealers our mission is treat every visitor like an honored guest in our home but to the great Ford customers we serve it is much more than a mission statement. Our IL Ford customers quickly learn that shopping at Hopkins Ford means being treated with respect not having to negotiate or visit multiple IL Ford Dealers to get the price you deserve. Being treated like family means giving great Illinois Ford buyers real price quotes on the Ford they are looking for when they request it. Make sure you ask about Hopkins Honors!
We'll treat you like family.

Service center

Phone number (847) 961-4302

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hopkins Ford of Elgin from DealerRater.

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The price listed when called the dealership and

The price listed when called the dealership and immediately quoted $10,000 more than what the price on the Internet own dealer website. Ol’ bait and switch!

The price listed when called the dealership and

The price listed when called the dealership and immediately quoted $10,000 more than what the price on the Internet own dealer website. Ol’ bait and switch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Wanted to purchase new truck but found out there list

Wanted to purchase new truck but found out there list price is not the actual price of the truck, stay away from this dealership. BAIT AND SWITCH is the only thing they provide.

Wanted to purchase new truck but found out there list

Wanted to purchase new truck but found out there list price is not the actual price of the truck, stay away from this dealership. BAIT AND SWITCH is the only thing they provide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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DO NOT BUY FROM HERE They do not keep their word.

DO NOT BUY FROM HERE They do not keep their word. I went on a test drive with Arturo and everything was fine. When we finished the paperwork and the porters were done cleaning the truck I noticed a crack in my windshield. My sales person Arturo agreed with me that it was not there on the test drive. They said they would fix it after my warranty kicked in. Now that my warranty is active there is nothing they can do to help me. The crack is still smaller than the size they said they could fix but nothing they can do. TERRIBLE DEALERSHIP THAT REFUSES TO KEEP THEIR WORD!

DO NOT BUY FROM HERE They do not keep their word.

DO NOT BUY FROM HERE They do not keep their word. I went on a test drive with Arturo and everything was fine. When we finished the paperwork and the porters were done cleaning the truck I noticed a crack in my windshield. My sales person Arturo agreed with me that it was not there on the test drive. They said they would fix it after my warranty kicked in. Now that my warranty is active there is nothing they can do to help me. The crack is still smaller than the size they said they could fix but nothing they can do. TERRIBLE DEALERSHIP THAT REFUSES TO KEEP THEIR WORD!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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This for dealership is very transparent and very nice

This for dealership is very transparent and very nice vehicles and Adam Salesman. He really help me out. I’m really happy with my car easy to deal with them. Make sure all visit the dealership.

This for dealership is very transparent and very nice

This for dealership is very transparent and very nice vehicles and Adam Salesman. He really help me out. I’m really happy with my car easy to deal with them. Make sure all visit the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I wanted to take a moment to talk about the wonderful

I wanted to take a moment to talk about the wonderful experience I had with Adam McCarthey today during my purchase of my new 2024 Ford F150 Lightning. He was knows and so easy to work with. I highly recommend him!

I wanted to take a moment to talk about the wonderful

I wanted to take a moment to talk about the wonderful experience I had with Adam McCarthey today during my purchase of my new 2024 Ford F150 Lightning. He was knows and so easy to work with. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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If you come to this location I highly recommend Adam

If you come to this location I highly recommend Adam McCarthey, he really can get you good deals and even help you out of a bad situation! One of the best salesman out there!

If you come to this location I highly recommend Adam

If you come to this location I highly recommend Adam McCarthey, he really can get you good deals and even help you out of a bad situation! One of the best salesman out there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Adam was very knowledgeable about the vehicle and the

Adam was very knowledgeable about the vehicle and the purchase process was very easy. Highly recommend!

Adam was very knowledgeable about the vehicle and the

Adam was very knowledgeable about the vehicle and the purchase process was very easy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience with Hopkins.

Great experience with Hopkins. Adam McCarthey was very helpful and thorough. Jeff Hopkins runs a very nice operation. All around great job.

Great experience with Hopkins.

Great experience with Hopkins. Adam McCarthey was very helpful and thorough. Jeff Hopkins runs a very nice operation. All around great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We worked with Adam McCarthey and he knows his cars.

We worked with Adam McCarthey and he knows his cars. I came in with a lot of knowledge and research and he knew all the answers to my questions. He made the process easy and not frustrating when closing a deal all while being very friendly and understanding. Definitely recommend.

We worked with Adam McCarthey and he knows his cars.

We worked with Adam McCarthey and he knows his cars. I came in with a lot of knowledge and research and he knew all the answers to my questions. He made the process easy and not frustrating when closing a deal all while being very friendly and understanding. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very knowledgeable and Adam Mccarthey was very helpful.

Very knowledgeable and Adam Mccarthey was very helpful. Definitely would recommend using him to buy a car or truck

Very knowledgeable and Adam Mccarthey was very helpful.

Very knowledgeable and Adam Mccarthey was very helpful. Definitely would recommend using him to buy a car or truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 529 reviews