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Toyota of Runnemede

(58 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Runnemede from DealerRater.

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Made buying car fun.

Went there to look at Honda crv and frame in my truck.salesman was very curtious. Told me my options.gave me good value on my trade in.Sold me car a fair price.Made the transaction a pleasant experience. Wold recommend to anybody looking for a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure used car buying

Thank you ?Big Lou? Glasper for an outstanding car buying experience. I needed a new car and postponed getting one because I hate the car buying/sales pressure experience. Lou helped me buy the RAV4 I really wanted by listening to me and helping me narrow down their vast selection of.used cars. I usually don?t bother writing reviews, but I really wanted to encourage anyone considering a used car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeff Mekal

Jeff is a great guy to work with. Very easy going and he always makes you feel very comfortable. I feel good working with someone that I can feel I can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andy, thank you so much for the review! We're glad that Jeff was able to help you out during your visit with us. We hope to see you again soon! Best wishes, Lou Hernandez, GM

Great Experience with Jeff Mekal

Jeff Mekal provided a great buying experience when I went to Toyota of Runnemede. Great customer service, extremely friendly guy, and very knowledgeable about the product. When ever I return, I'm sure to stop by his desk where he is always approachable. Highly recommend seeing him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Chris. Thank you for your wonderful review on Jef. Jeff is an extraordinary salesmen. We love his work. I am glad you enjoyed your car-buying experience with us. Thank you for choosing Toyota Of Runnemede. We hope you enjoy your new car. Best Wishes, Lou Hernandez, GM

went for a used and left with a new

i have to say my sales person Chris Ryan was excellent, he was very polite, not like a pushy saleperson, even on the phone prior to my going, he was honest and told me they didnt have any used prius C or V models, so i looked at the new, my intention was to go to toyota of turnersville and look at their used inventory. I had just totalled my car a week before. Everyone at runnemeade was nice, polite, didnt give me a runaround, there were a couple minor things that i wasnt thrilled about with financing but all in all, if i am to compare it to other dealerships, it was a very good experience, they were flexible and worked with me thru everything, they are even taking my rental car back to enterprise for me and coming to my house to pick up a deposit check, If you want a pleasant car buying experience go to toyota runnemeade and ask for Chris Ryan, nice guy, and for the record, im a female and in the past ive had car salesmen talk to me like im an idiot, not the case at runnemeade

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

AlicePrius, Your five star review for Chris is tremendously appreciated. Chris is a wonderful salesman and we are happy you had a chance to see why. Thank you for choosing Toyota Of Runnemde. We hope to see you again soon! Sincerely, Lou Hernandez, GM

Great Experience!

Another great experience at Toyota of Runnemede! Thanks to Mike Kapelus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

SueB, Thank you for your kind review and for shopping with us! Congratulations on your new Toyota! I am pleased to hear that you had a great car buying experience with Mike. He is an important part of our team and he has a lot to do with the success of our dealership. I appreciate that you would recommend us and thank you for choosing Toyota of Runnemede. Enjoy your new car! All the Best, Lou Hernandez, GM

Awesome customer service!

Lou would do anything in his hand to help you with your new car. This dealer has really nice salesman and they won't let you down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Edgardo, Thank you for your wonderful review. It was a pleasure working with you and I am so pleased that we could get you into your perfect vehicle. I greatly appreciate that you would recommend us and thank you for choosing Toyota of Runnemede. We hope to see you again in the future! Best, Lou Hernandez, GM

Great experience!

I was very nervous going into my purchase being it was my first big car buy. The salesman, Jeff, took me under his wing and answered any questions I had while letting me take my time with it. Truly made the experience that much more enjoyable. He knew the answer to every question, helped me with every decision and hesitancy I had, and provided me with all the information I needed to know that I was making the right choice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ashley. Thank you for your five star review on Jeff. Jeff is a superb salesmen. He means so much to us and to his customers. I am happy you enjoyed your experience with us. Thank you for shopping at Toyota Of Runnemede. We hope to see you again soon. Best Wishes, Lou Hernandez, GM

A good experience

Allowed us to try the car overnight. Matched a competitor's offer

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andrew, Thank you for your review. Congratulations on your new Toyota! I am very happy to hear that you enjoyed your overnight test drive. We really believe it is important for customers to get the real feel of a vehicle and how it will fit into their lives. I appreciate that you would recommend us and thank you for choosing Toyota of Runnemede. Enjoy your new car! Best, Lou Hernandez, GM

2T3BFREV9HW569484

Turning in my Toyota RAV4 for a new lease made it so easy for me by my salesman Loi Tran. The process went so smoothly and "Lucky" answered all my questions with ease and was happy to help with the showing of my new car, Bluetooth and how everything worked. I will definitely recommend Toyota Runnemede to my family and friends! I'm so thrilled with my new RAV4! Thank you to all who helped made the process so easy! Especially Loi "Lucky" Tran

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello 2T3BFREV9HW569484. Thank you for your five star review on Loi. I am happy to hear he was able to show you the features of your new Rav4. He can be a huge help. Thank you for choosing Toyota Of Runnemede. We hope to see you again soon. Sincerely, Lou Hernandez, GM