Medford Ford

Dealership where you are treated with dignity and respect. Helped resolve a paperwork issue in a timely fashion.

John was excellent salesman and the process was simple and easy. I soon as the truck was delivered John called and we purchased the truck that day, thank you John!

They could not have made the process easier. Everyting from internet shopping to signing the paperwork was very professional.

They listened well unlike other dealers and got us in the vehicle we wanted! Great group to work with!

Just purchased an Explorer this week from Medford Ford and it was a quick/easy deal to make (they didn't push back once on any question I had regarding rebates, financing, etc). John and JT were very accomodating and made the process super-easy as I was driving the new truck the next day. I would highly recommend Medford Ford!

Medford Ford was the best car buying experience. I shopped at multiple dealerships and they had the best price & customer service. Even though there were only two people working and running around. John and JT provided the greatest customer service. Medford Ford is lucky to employ them.

I have purchased multiple cars from Medford Ford over the past 25 years. There customer service is outstanding.

Everything about the process was an unexpected, pleasant experience. I always like getting a new car, but I hate the process. The price was agreed upon before I got there. The trade-in value was fair and i was in and out in an hour. The salesman even connected my cell phone to the Bluetooth in the new car!

My grandmother purchased a used vehicle from Medford Ford about 6 weeks ago. It has been in the shop most of these 6 weeks. The week she purchased it the vehicle started having issues, the power steering and brakes would lock up. She called Medford, brought the vehicle in and they said nothing is wrong. She took the vehicle back, the issue has happened multiple times since. It happened once closer to another local reputable dealer, they scanned and diagnosed the vehicle but told her she should take it back to Medford because it was just purchased. She took the vehicle back to Medford, they have had the vehicle for over a week again at this point, they are refusing to repair the vehicle based off of the diagnoses from the other Ford dealer, they refuse to answer or return her phone calls, the one time they did answer they don't allow her to speak to the manager and only say nothing is wrong with the vehicle...clearly something is. She reached out to the sales department for them to purchase the vehicle back now that she does not feel safe driving the vehicle and the offered her half of what she purchased it for six weeks ago. This women is 70 years old, has purchased and serviced multiple vehicles at this location throughout the years, and they don't have a care in the world for her or her safety. They don't stand behind their vehicles. Do better Medford Ford

John our sales guy was the best. We walked in looking for my Explorer Jonh walked us out to them . I only went to look but I found they had what I was looking for . John gave us an amazing deal n iam very happy driving in my new Explorer n we were fast in n out of all the paper Signin . Just a really nice Atmosphere all around . Thank you John for taken the time to help us .