River Front Chrysler Jeep Dodge RAM

In November 2018, I purchased a new Chrysler Pacifica with only 71 miles on the odometer. I was unaware that there had been an accident on the lot and assumed that the vehicle was brand new and had never been in a repair shop. However, I am currently attempting to sell the car, and as we utilize Carfax, I discovered that there was damage three months prior to my purchase in August 2018. The damage was extensive and ranged from moderate to severe, affecting various areas of the vehicle. I contacted the manager, who informed me that there had been a hail storm and that the damage was below a certain threshold. He was advised by his legal representative that he was not obligated to disclose the damage to customers as a defective vehicle. However, he was required to report the damage to Carfax. I strongly advise against purchasing from this dealership.

Good customer service, especially from Anthony Pascante, who was the one who helped me and was very kind to me.😊

I bought a Gladiator from this dealership 1 week ago and gave the salesperson 8's and 9's. Yesterday I was waiting at the service dept for some parts nto be put on the truck when the sales manager, Dave Semp came charging at me. In his hnds was the printout of my review and he was livid. He kept shaking the paper in my face saying that he had told me to only give 10's. I tried to explain to him the reasoning behind the numbers, but he kept shutting me down. Kept talking at me and repeating over and over how he told me to only give tens. he eventually stormed off. This while in the waiting area in front of other customers. I will never take my Jeep there to be serviced.

Overall wonderful experience! Rob did a great job assisting me on my search for my very first Jeep wrangler. He made sure that I found exactly what I was looking for and did a fantastic job working with me and explaining all of the features of the car. Rob and Vinnie made for a great experience and smooth process on my first purchase I could not be happier!

The River Front service team took care of me straight away with the express oil change. I was also informed that a recall update was required for my vehicle.

Service was great. They got me right in. They were able to do an oil change as well as rotate the tires. I didn't have to wait long.

In for an oil change and tire rotation as well as a software update. No issues and work was completed early. Waiting room was nice and the complimentary snacks were great.

I am thankful while going through the car buying process I did not feel pressured. I felt like their online sales rep was understanding and was not hassling to get me into the dealership. The sales person I talked to was personable and was easy to talk to.

A few years ago I leased a Ram 1500 from Riverfront. I decided to buy out the lease this week and the process was seamless. The customer service at this dealership is outstanding. Everyone is pleasant, friendly, and knowledgeable. I will definitely be returning and I highly recommend them!

I’ve taken all of my vehicles to Riverfront for 15 years. As always Mike Goehring and the team did a top notch job. Very efficient, thorough and professional. Exceptional teamwork.