Douglas INFINITI

Excellent customer service. I have leased my last two cars from Douglas Infiniti and each time was a no hassle pleasure. I recommend Carey Jackson . He is a class act.

We recently purchased a certified used Q50,beautiful car, & excellent experience with the dealership. Our salesperson was John Lato, he was knowledgeable, and more than willing to help us with every question & concern. He spent a lot oft time getting to know us and remembering what we said when we came back a second time to actually purchase the car.

Last week, July 27, 2018 I purchased a certified pre-owned FX37 from Douglas Infiniti in Summit, NJ. I received top notch salesmanship from Mr. Carey Jackson. He provided thorough product knowledge as well as a charming personal touch. The buying experience was smooth and pressure-free. I spotted a few minor issues with the car such as a loose interior panel and a small rip in the leather. Carey made sure that everything was rectified (at no cost to me) before handing me the keys. I chose to finance the vehicle through Infiniti (as their rate was much better than my bank’s offer) and even the financing guy, Jamie, was courteous and personable. I highly recommend Mr. Carey Jackson and the rest of the team at Douglas Infiniti, Summit, NJ.

We worked with Carey and Jamie. Both were amazing and truly went above and beyond to find the exact car we wanted. We've purchased 2 previous cars from Douglas and wanted to check out other brands this time around. After visiting BMW, Audi & Lexus, Douglas' superior service and Infiniti quality brought us back a third time. Thanks again for a great purchase experience.

We worked with Carey and Jamie. Both were amazing and truly went above and beyond to find the exact car we wanted. We've purchased 2 previous cars from Douglas and wanted to check out other brands this time around. After visiting BMW, Audi & Lexus, Douglas' superior service and Infiniti quality brought us back a third time. Thanks again for a great purchase experience.

Horrible experience after we took delivery. We bought a CPO, which is supposed to mean certified pre-owned??? As per Douglas, it means car performs okay!!! Within 4 months, we had to replace the tires, brakes(front and rear)and all the filters. The dealer didn't want to hear anything and stated that the car met all the so called "requirements" put forth by Infiniti. Unfortunately, not all dealers adhere to the guidelines correctly, or go the extra mile to make sure that the vehicle is in good working order. We have purchased quite a few CPO vehicles from another dealer in NJ and received a vehicle with new tires, brakes and in 100% perfect condition. I guess the moral of the story is "Caveat Emptor"(let the buyer beware)!!!

Horrible experience after we took delivery. We bought a CPO, which is supposed to mean certified pre-owned??? As per Douglas, it means car performs okay!!! Within 4 months, we had to replace the tires, brakes(front and rear)and all the filters. The dealer didn't want to hear anything and stated that the car met all the so called "requirements" put forth by Infiniti. Unfortunately, not all dealers adhere to the guidelines correctly, or go the extra mile to make sure that the vehicle is in good working order. We have purchased quite a few CPO vehicles from another dealer in NJ and received a vehicle with new tires, brakes and in 100% perfect condition. I guess the moral of the story is "Caveat Emptor"(let the buyer beware)!!!

Recently, June 23, 2018 I along with my husband had the pleasure of meeting and conducting business with Mr. Carey Jackson. His knowledge and business sense of the Infiniti product was very informative and very helpful. I appreciated his professionalism in purchasing my 2018 Infiniti QX 60, and will be looking forward to my next purchase with Douglas Infiniti, Summit, NJ because of him. I will highly recommend Mr. Carey Jackson and the rest of the employees at Douglas Infiniti, Summit, NJ. Sincerely Cynthia Soto-Rodriguez

Recently, June 23, 2018 I along with my husband had the pleasure of meeting and conducting business with Mr. Carey Jackson. His knowledge and business sense of the Infiniti product was very informative and very helpful. I appreciated his professionalism in purchasing my 2018 Infiniti QX 60, and will be looking forward to my next purchase with Douglas Infiniti, Summit, NJ because of him. I will highly recommend Mr. Carey Jackson and the rest of the employees at Douglas Infiniti, Summit, NJ. Sincerely Cynthia Soto-Rodriguez

Made a good deal on a 2018 QX60 AWD with driver assistance package with Carey Jackson, and picked up the car yesterday. The whole transaction was quick and smooth; only involved a test drive a few weeks ago, and a few phone/text/email conversations to confirm a final price, and spent a few hours in showroom to verify the new car and signed some papers, then off to home; the whole experience was great, and the price was better than my expectation.